Cystems Logic · 1 day ago
ServiceNow ITSM HAM SAM SPM Technical Consultant - Remote
United States
Contract
Remote
Senior LevelCystems Logic is seeking a Senior ServiceNow technical consultant responsible for leading architecture and delivery of enterprise ServiceNow solutions across ITSM HAM SAM and SPM. The role focuses on end-to-end solution design, platform governance, integrations, optimization, and client advisory while ensuring scalable, secure, and high-performing ServiceNow implementations aligned with ITIL practices.
Information Technology & Services
Responsibilities
Solution Architecture: Lead the design and implementation of end-to-end ServiceNow solutions including ITSM HAM SAM SPM and other ServiceNow applications
Strategic Planning: Collaborate with business stakeholders project managers and technical teams to define the architectural vision and roadmap for ServiceNow implementations
Customization & Configuration: Oversee the customization and configuration of ServiceNow modules ensuring best practices and scalability
Integration Design: Architect integrations between ServiceNow and third-party systems such as LDAP Active Directory SAP and custom APIs ensuring seamless data flow and system interoperability
Leadership & Mentorship: Provide technical leadership and guidance to development teams ensuring the adoption of best practices and consistent high-quality coding standards
Platform Optimization: Identify opportunities to optimize ServiceNow environments for performance usability and cost-efficiency including reviewing data models integrations and workflows
Governance & Security: Establish governance processes to ensure the integrity security and compliance of ServiceNow environments including the proper management of data access control and system configurations
Client Engagement: Act as a subject matter expert providing advice and recommendations to clients on ServiceNow architecture process automation and platform capabilities
Documentation: Produce comprehensive solution documentation including architecture diagrams workflows and implementation guides
Upgrades & Enhancements: Lead efforts for system upgrades patching and platform enhancements ensuring minimal impact on operations and aligning with new ServiceNow releases and features
Qualification
Required
Bachelor degree and years of passing
Master degree and years of passing
HAM and SAM Implementation experience is must
Experience in implementing ITIL processes Incident Problem Change Management etc in ServiceNow
Company
Cystems Logic
Cystems Logic empowers businesses to achieve greater efficiency and drive growth through our comprehensive suite of 360° value-driven technology solutions.
51-200 employees
H1B Sponsorship
Cystems Logic has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (2)
2020 (2)
Funding
Current Stage
Growth StageCompany data provided by crunchbase