Support Engineer - TWS/ IWS – L3 Support jobs in United States
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NuStar Technologies · 23 hours ago

Support Engineer - TWS/ IWS – L3 Support

NuStar Technologies is seeking a Support Engineer specializing in TWS/IWS for L3 Support. The role involves hands-on experience in designing and configuring the TWS platform, maintaining high availability in AWS, and providing advanced administration and support for the TWS network.

AnalyticsConsultingEnterprise Resource Planning (ERP)IT ManagementStaffing Agency
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H1B Sponsor Likelynote

Responsibilities

Hands on experience in design, configuration of TWS platform
Build and maintain IWS Platform with high availability in AWS
Build and maintain Dynamic Workload Console
Maintain & Support DR and Swing in AWS
Migration of Tivoli Workload Scheduler (TWS) To AWS
Assess the current state architecture of TWS installation in AWS
Migrating the platform from AIX to Linux
Establish an appropriate DR strategy in AWS
Installing of TWS in AWS
DB2 migration
Managed TWS Platform Support - L1/L2 support resources
Advanced Administration including designing new solutions, performance tuning, building test cases, configuration and customization
Expert in all phases of 'Scheduling' and 'Support' Roles listed above
Keeps up with current Tivoli products to include new product offerings and patch releases
Makes recommendations to management for upgrades and patch levels for all TWS products
Performs advanced administration of TWS network (i.e., installations, upgrades, patches, automation, LDAP, etc.)
Troubleshoots and resolves any issues not able to be resolved by Scheduling or Support personnel
Provides on call support for Tech Batch Scheduling Tivoli
Provide platform administration support liaising with product vendor (upgrades/ Security patches)
Managing scheduling objects
Configuring Alerts
Managing Account IDs for Job execution
Calendar Configuration
Deploying agents into the Workload servers
Support BCP/DR

Qualification

TWS AdvancedJSC AdvancedIBM Tivoli CertificationITIL CertificationShell ScriptingUNIX skillsDB2ServiceNow experienceNetworking skillsMS Windows experienceTroubleshooting experience

Required

TWS (Tivoli Workload Scheduler 10) Advanced
TDWC
Master Domain Manager
Backup MDM
JSC (Job Scheduling Console) Advanced
Agent Management (Fault Tolerant, Extended, etc.)
WebSphere
Excellent UNIX skills
Shell Scripting abilities
Familiar with database technologies – DB2
Good Networking skills
IBM Tivoli Certification
Experience with ServiceNow application
ITIL Certification
Troubleshooting experience
MS Windows experience
UNIX experience

Company

NuStar Technologies

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NuStar Technologies provides staffing, recruiting, cloud enablement, ERP implementation, analytics, web solution, and managed services.

H1B Sponsorship

NuStar Technologies has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (3)
2022 (1)
2020 (3)

Funding

Current Stage
Early Stage
Company data provided by crunchbase