Spectrum · 5 hours ago
Advanced Advertising Operations Analyst
Charlotte, NC
Full-time
Onsite
Mid LevelSpectrum Reach provides custom advertising solutions for local, regional and national clients. The Advanced Ad Ops Analyst role will work with cross-functional teams to support operational perspectives in developing and deploying new digital products, focusing on troubleshooting and issue resolution within the ad tech structure.
Digital EntertainmentInternetTelecommunications
No H1B
Responsibilities
Actively and consistently lead all efforts to simplify and enhance the customer experience
Technical contact for third party vendors and relevant certifications related to ad server management
Manage escalation of technical implementation of digital and advanced ad products
Identify and resolve technical issues related to ad server technology and/or ad tag implementations for both clients and internal teams
Point of contact for technical issues related to ad tags and ad tag structures or functions
Surface, investigate, communicate and drive reported issues to resolution
Investigate and resolve campaign discrepancy issues with third parties
Provide support to the larger ad operations group with assigned custom projects requiring one-off investigation and troubleshooting
Monitor daily activity using available ad servers to verify ads are running and system is delivering as expected
Responsible for all ad tag generation and compliance
Proactively communicate with Product and Operational teams as necessary to resolve issues, modify processes, and establish requirements for new workflows related to tech issues
Analyze reports for trend analysis and actively engage technical partners to solve issues
Provide product support and testing of systems and applications for the entire ad serving ecosystem
Troubleshoot tag-related issues, reporting/delivery discrepancies, and implementation concerns
Actively participate in cross-team workgroups for new digital product launches providing input supporting operational perspectives
Onboard and test new inventory sources from internal and 3rd party sources
Participate in network/inventory audits to ensure all available inventory is recognized and utilized to the fullest revenue-producing extent
Review and certify new vendors supporting digital and advanced advertising operations and products
Provide ongoing review of processes to streamline, standardize workflow, and improve efficiencies
Participate in design, implementation, and administration of order management systems tying together disparate products and vendors
Develop materials and provide training for Advanced Ad Ops fulfillment teams
Serve as digital subject matter expert in various areas which might include Google Analytics, VAST/VPAID ad tags, Salesforce/CRM, Ad Quality & Compliance, Reporting platforms
Perform other duties as required
Qualification
Required
Ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future
Experience troubleshooting campaign set-ups, tag generation, and delivery issues
Proficiency in how online ads work and available transaction types (CPM, CPA, RTB, ROI, etc.)
Strong knowledge of DoubleClick, FreeWheel MRM, or other relevant ad serving technologies
Strong knowledge of digital ad serving technologies (ad server logic, redirects, 3rd party tags, pixels, and cookies)
Experience with ad servers, bid managers, or DSPs
Ability to create ad tags and test campaigns using IP-based ad servers and UIs
Ability to adapt to change and learn new applications/processes/products quickly
Strong experience with intermediate/advanced Excel functions
Familiarity with rich media vendor and web debugging tools
Extensive phone interaction with both internal and external customers
Strong time management and organizational skills
Ability to work independently and multi-task
Sense of urgency to requests and strong ability to prioritize tasks
Anticipates problems and establishes plans to rectify situations while displaying good judgment
Bachelor's Degree in Business, Statistics, Digital Media or related field, equivalent training, education and experience
Digital Ad Operations experience
Benefits
Comprehensive pay and benefits package
Company
Spectrum
Spectrum is a cable telecommunications company that offers a range of home entertainment and information services. It is a sub-organization of Charter Communications.
Founded in 1989
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$11.4MKey Investors
North Carolina Department of Information Technology
2023-09-01Grant· $11.4M
2015-05-26Acquired
2007-03-01IPO
Leadership Team
Dinesh Jain
Chief Operating Officer
Ken Guiberson
Group Vice President, Digital Self-Service
Recent News
2026-01-20
2026-01-06
Sports Business Journal
2025-11-08
Company data provided by crunchbase