Logixs Search · 6 hours ago
Air and Ocean Import Specialist
New York, United States
Full-time
Onsite
Mid Level
$65K/yr - $65K/yr
3+ years expLogixs Search is seeking an Air Import Specialist to act as a primary point of contact for clients. The role involves coordinating all aspects of air import shipments and maintaining positive customer relationships through effective communication and timely updates.
Staffing & Recruiting
Hiring Manager
James Bristow
Responsibilities
Act as a primary point of contact for clients, providing timely, professional, and solutions-focused support
Maintain a customer-first mindset, going above and beyond to exceed expectations
Foster and sustain positive relationships with customers by engaging in clear, respectful, and proactive communication
Responsible for coordinating all aspects of air import shipment
Receive and update shipment statuses in a timely manner; issue shipment alerts
Track and Trace air import shipments
Prepare A/N’s, deliver orders, and other import related documentation
Effective communication with internal/external customs brokers
Review commercial documents
Provide pricing and routing guidance to clients, agents, salespeople as necessary
Ensure operational file accounting accuracy and maximum profitability for the organization
Coordinate with our contracted vendors in procuring space and services
Resolve issues quickly and effectively with internal and external partners
Document client feedback, complaints, and suggestions to support continuous improvement
Qualification
Required
3-5 years minimum prior air import experience preferred
Preferred knowledge or experience includes air and road freight operations, aviation security or related training, such as aviation security, customs procedures and documentation, flight scheduling, freight tariffs and pricing, as well as the ability to prepare and finalize documentation
Effective interpersonal skills, including proven abilities to listen, comprehend, and effectively communicate clearly and concisely
Pro-active, persistent and goal-driven, highly organized, personable and approachable, attentive to detail, reliable in seeing tasks through to completion, confident and engaging with commercial awareness
Proven analytical skills
Good computer skills (Excel, Word)
Willingness to undertake any other duty deemed reasonable by your manager
Preferred
IATA dangerous goods certification a plus but not required
Company
Logixs Search
With an industry that never stops, we work around the clock to ensure we provide the very best service to both candidates and clients.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase