National Dentex Labs · 4 hours ago
Clinical Training Specialist
Las Vegas, NV
Full-time
Hybrid
Mid Level
3+ years expNational Dentex Labs is seeking a Clinical Training Specialist to support our dentist customers with their intraoral scanning needs. The role involves providing both in-office and remote training on various digital impression systems, ensuring dental professionals are proficient in their use and integration into practice.
ConsultingDentalHealth CareMedical Device
Responsibilities
Present and follow developed beginner and advanced training curriculum and protocols for intraoral scanners/IOS using a variety of learning mediums
Provide hands-on in office technical/clinical training of several IOS Digital Impression Systems to a variety of dental professional audiences
Provide remote, virtual technical/clinical training on IOS Digital Impression Systems
Define workflow integration protocols for the dental professionals trained
Transfer training skills, proficiency and product knowledge to a variety of audiences through a defined Train the Trainer and certification process
Attend training for new digital technologies when requested to ensure skill level in using equipment is current
Maintain certifications of IOS system
Installation of IOS device software
Provide ongoing clinical integration support of new NDX IOS customers to accelerate adoption and system usage
Provide ongoing feedback to the training specialist team on training delivery, design and materials for ongoing program development
Provide product demonstrations and group training sessions for dental professionals
Train and generate product support with universities, groups and opinion leaders to generate increased users and system support
Contribute dental expertise to the development of product use, performance and protocol
Work closely with NDX Laboratories supporting troubleshooting and optimal scan techniques
Interface with cross-functional business teams to collaborate on training process, protocols, and integration
Participate in seminars, meetings, tradeshows and special events as requested
Make travel arrangements through company website
Maintain and record all business expenditures
Document all training activity via reporting mechanism and Sales Force CRM system
Qualification
Required
Expert knowledge of one or more digital impression scanners is required. iTero, Trios, PrimeScan, Medit, Dexis
Minimum Three (3) years of work experience in the dental industry is required
Strong presentation and coaching skills
Self-motivated with excellent time management skills
Desire to continuously learn new digital dentistry procedures
Exceptional drive, create energy, and outstanding people skills
Preferred
Minimum of a degree as a Registered Dental Hygienist (RDH), Certified Dental Assistant (RDA, CDA, EFDA), and/or Certified Dental Technician (CDT) from an accredited institution is preferred
Bachelor's Degree is preferred
Previous experience in dental training is required
Strong team and customer orientation with successful experience in coaching, motivating, and training
Must be comfortable working with technology
High level of proficiency in office desktop applications (Word, Excel, Power Point) as well as email
Experience with Remote learning by utilizing Zoom, Teams, TeamViewer is a plus
Must be able to speak knowledgably about dental products and clinical procedures
Benefits
Health
Dental
Vision
Disability
Life insurance
Paid holiday
Vacation
Sick time
401K with company contribution
Tuition reimbursement
Company
National Dentex Labs
National Dentex Labs offers full dental prosthetic services, including fixed restorations, dentures and sleep dentistry devices.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Nicole Milnthorpe
Chief Financial Officer
Jennifer Hill
Senior Human Resources Business Partner
Recent News
2025-06-02
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