Carl Warren & Company · 5 hours ago
Claims Assistant
Carl Warren & Company is a leading nationwide Third-Party Administrator specializing in property and casualty claims management. The Claims Assistant provides vital support to the claims staff by handling administrative tasks and managing communication with claimants, clients, and vendors.
ConsultingFinancial ServicesInsuranceProfessional ServicesProperty Management
Responsibilities
Set up new claim files according to department protocols
Assist in the preparation of monthly and quarterly reports as requested by clients or management
Process claims payments and manage the mailing and delivery of special requests
Provide basic information to insureds and claimants about liability and coverage, interpreting file notes to update on the claims process
Maintain professional liability manuals and perform other administrative duties as required
Contribute to team efforts by accomplishing related tasks as needed
Qualification
Required
Excellent oral and written communication skills, including the ability to present information clearly and persuasively in both positive and negative situations
Strong organizational skills and exceptional attention to detail
Proficient with Microsoft Office applications; familiarity with claims management software is preferred, specific skills regarding Excel
Ability to work effectively within a team environment and contribute to team efforts
Minimum typing speed of 50 WPM with 95% accuracy
Experience in handling standard office equipment
High school diploma or GED required
At least one year of clerical or customer service experience, preferably in a claim's environment
Preferred
Familiarity with claims management software
Benefits
401k + employee match
Medical, dental, vision, life, and disability insurance
Paid Time Off (PTO)
Paid Holidays
Paid Sick leave
Professional development programs
Work-life quality and flexibility