DCS | Dental Claim Support · 5 hours ago
Assistant Remote Dental Insurance Billing Manager
United States
Full-time
Remote
Entry, Mid Level
2+ years expDCS is a dental revenue cycle management company that empowers dental teams through expert integration and technology frameworks. The Assistant Remote Dental Insurance Billing Manager will oversee insurance billing services and lead a team while enhancing client relationships and expanding revenue cycle management services.
BillingDentalFinancial ServicesHealth CareInsurance
Responsibilities
Serve as a liaison for Remote Dental Billing Specialists in training, answering questions and directing them to the appropriate resources
Help onboard new Remote Dental Insurance Billing Specialist team members by facilitating access to systems, providing schedule alignment support, and assisting with basic workflow understanding
Reinforce training milestones set by the AM by providing feedback or tracking progress
Support the Dental Insurance Billing Manager in executing quality assurance checks on assigned offices, ensuring processes are followed and documentation is complete
Track recurring errors and help create summary data for Account Managers to use in coaching discussions
Ensure claim documentation, notes, and portals are consistent with standards prior to client reviews or escalations, and by request
Own the scheduling and agenda management for standing Zoom meetings for Dental Insurance Billing Managers and Client Partners, and attend them
Maintain a clear record of notes, action items, and attendance for each meeting
Follow up on recurring action items or check-ins as directed by the Dental Insurance Billing Manager
Assist with internal and client-facing documentation entry and maintenance (e.g., Google Chat, Google Sheets, reporting dashboards)
Help copy/paste client changes in shared trackers (e.g., CallBlitz, Terms, ANA), as directed by the Dental Insurance Billing Manager
Ensure templates, links, and portal guides are up-to-date and easily accessible for the team
Learn, and master multiple Dental Practice Management Softwares, and clearinghouses
Communicate consistently with the assigned Dental Insurance Billing Manager to ensure alignment on team needs
Escalate urgent client or team concerns to the AM as needed, with context and clarity
Participate in special projects or account transitions in coordination with AMs and Project Managers
Qualification
Required
2+ years in a dental administrative, dental client service, or dental billing support role preferred
Comfortable with data entry, remote communication tools, and cross-functional collaboration
Strong organizational skills and attention to detail
Professional communication and follow-through
Proficiency in Google Drive, Zoom, and dental terminology
Eagerness to learn and grow into more advanced client service or leadership roles
Benefits
Health insurance provided
Vision, and Dental Coverage
Company matched 401k
The option to work remotely
A flexible work schedule
Paid Time Off
A culture of learning
The opportunity to play a key role in a rapidly growing company
Company
DCS | Dental Claim Support
DCS helps dental groups, DSOs, and private practices maximize their revenue by providing expert revenue cycle management services and products.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Josh Smith, CDC
Co-Founder
Ryan DeLettre
Co-Founder at DCS - Dental Claim Support
Company data provided by crunchbase