VNS Firm · 18 hours ago
Criminal Defense Client Advisor
United States
Full-time
Remote
New Grad, Entry LevelVNS Firm is seeking a Criminal Defense Client Advisor to be the first point of contact for individuals facing criminal charges. The role involves guiding clients toward retaining legal counsel by managing high-stakes conversations with empathy and confidence while maintaining precise documentation and communication with attorneys.
Computer Software
Responsibilities
Be the first human voice callers speak to after arrest, investigation, or charges
Take control of high-stakes conversations with empathy and confidence
Gather critical facts quickly and accurately
Educate callers on the value of strong legal representation without pressure or gimmicks
Overcome objections rooted in fear, cost, and uncertainty
Drive cases toward retention by setting expectations and explaining next steps
Send retainers and manage lead status through the intake pipeline
Maintain precise documentation and communication with attorneys and staff
Qualification
Required
Sales-driven, self-directed, and accountable to outcomes
Comfortable discussing money, urgency, and consequences
Strong communicator who builds trust quickly
Calm under pressure and emotionally intelligent
Sales, consultative closing, or high-level intake experience
Preferred
Legal intake or criminal law exposure is a plus, not required
Company
VNS Firm
In a world where every missed call can mean a lost case, VNS is the essential partner in helping law firms reach their highest potential.
Founded in 2023
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase