Helitech Waterproofing & Foundation Repair · 7 hours ago
Account Manager (Inside Sales)
Caseyville, IL
Full-time
Onsite
Mid Level
$18/hr - $19/hr
3+ years expHelitech Waterproofing & Foundation Repair is a family-owned specialty contractor providing services such as waterproofing and foundation repair. The Account Manager will enhance sales efficiency by collaborating with the sales team, facilitating the sales process, and providing knowledgeable customer support.
Building MaterialReal Estate
Responsibilities
Collaborate with Estimators and inside sales team to streamline workflows and reduce hold times during the sales process
Facilitate the entire sales process from the initiation of the original call through finalization of account set-up for each customer you speak with
Develop a strong understanding of our product line to confidently upsell compatible products
Keep workspace organized, ensuring easy access to key documents and product information
Listen attentively to consumer questions and provide answers that are knowledgeable and insightful to encourage product sales
Showcase the company’s strengths and highlight our brand by talking exclusively about the characteristics that make our organization unique
Participate in weekly meetings to discuss benchmarks and personal as well as team goals for the upcoming week
Track customer interactions, outcomes, and follow-up actions in a detailed log
Uphold standards of self-motivation, time management and productivity, and maintain a workspace that is clean, organized and professional
Qualification
Required
Strong interpersonal communication skills
Superior listening skills
Ability to maintain an organized and professional workspace
1 year customer service
Preferred
3-5 years' experience in customer service, sales, or retention
Knowledge of Microsoft 365 / Excel / Google Docs
Benefits
Health, Dental, and Vision insurance
401(k) with company match
Paid vacation and holidays
Company
Helitech Waterproofing & Foundation Repair
Helitech is a locally-owned specialty contractor serving Arkansas, Illinois, Indiana, Iowa, Kansas, Kentucky, Missouri, Oklahoma, and Tennessee with a focus on faith and family.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Brent Kerns
CFO
Recent News
2025-10-27
2025-10-15
Company data provided by crunchbase