NEOGOV · 23 hours ago
Tourism Information Counselor 1 WAE
Slidell, LA
Full-time
Onsite
New Grad, Entry Level
0+ years expNEOGOV is seeking a Tourism Information Counselor for the Louisiana Office of Tourism, which aims to promote Louisiana as a travel destination. The role involves providing customer service, distributing information to visitors, and maintaining reference materials on tourism activities.
GovTechHuman ResourcesInformation TechnologySoftware
No H1B
Responsibilities
Welcomes and assists the traveling public by providing courteous, professional customer service and serving as a knowledgeable ambassador for the State of Louisiana
Provides accurate general and detailed visitor information, including directions, attractions, tours, restaurants, parks, museums, events, and other points of interest throughout Louisiana
Distributes maps and brochures to visitors and ensures brochure racks and informational materials are well stocked, organized, and current
Collaborates with travel counselors and supervisors to gather, verify, compile, update, and maintain reference materials on tourism activities, festivals, lodging, dining, and related businesses, including researching unusual inquiries using responsible internet practices
Utilizes advanced computer skills and a wide range of general and proprietary software, including Office Suite, Outlook, online forms, and internet portals, while demonstrating responsible and effective technology use
Meets position requirements by maintaining dependable attendance, working flexible schedules (including evenings, weekends, holidays, and emergency availability), participating in required safety and professional training, and performing physical duties such as lifting up to 10 pounds
Qualification
Required
No training or experience required
Welcomes and assists the traveling public by providing courteous, professional customer service and serving as a knowledgeable ambassador for the State of Louisiana
Provides accurate general and detailed visitor information, including directions, attractions, tours, restaurants, parks, museums, events, and other points of interest throughout Louisiana
Distributes maps and brochures to visitors and ensures brochure racks and informational materials are well stocked, organized, and current
Collaborates with travel counselors and supervisors to gather, verify, compile, update, and maintain reference materials on tourism activities, festivals, lodging, dining, and related businesses, including researching unusual inquiries using responsible internet practices
Utilizes advanced computer skills and a wide range of general and proprietary software, including Office Suite, Outlook, online forms, and internet portals, while demonstrating responsible and effective technology use
Meets position requirements by maintaining dependable attendance, working flexible schedules (including evenings, weekends, holidays, and emergency availability), participating in required safety and professional training, and performing physical duties such as lifting up to 10 pounds
Benefits
Parental Leave – Up to six weeks paid parental leave
Holidays and Leave – State employees receive the following paid holidays each year: New Year's Day, Martin Luther King, Jr. Day, Mardi Gras, Good Friday, Memorial Day, Independence Day, Labor Day, Veteran's Day, Thanksgiving Day and Christmas Day.
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement– State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works).
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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