Enable Dental · 8 hours ago
Clinical Coordinator
Austin, TX
Full-time
Onsite
Entry Level
$25/hr - $28/hr
2+ years expEnable Dental is seeking a Clinical Coordinator to ensure that all clinical appointments are accurately scheduled and prepared for in advance. The role involves coordinating pre-appointment requirements and ensuring compliance and clear communication among all parties involved.
DentalHealth CareHome Health CareInformation TechnologyOffice Administration
Responsibilities
Pre-Appointment & Scheduling Coordination
Coordinate and schedule accepted treatment and one-off appointments in CareStack and Healier, based on predetermined zones, events, and provider availability, ensuring accuracy of time, provider, and location details
Inform patients, POAs, and facility staff once appointments are scheduled or adjusted
Adjust and reschedule appointments when required due to lab case delays, pending medical clearance, or rescheduling requests from providers, patients, or facilities
Verify medical clearance is received and documented prior to appointment scheduling
Coordinate pre-medication and blood thinner holds with the patient, POA, and facility as appropriate
Confirm FS/MARs (Face Sheets / Medication Administration Records) are current for all upcoming appointments
Reach out to facilities to obtain missing or outdated documentation
Conduct insurance re-verification as needed for all upon scheduling appointments to ensure coverage accuracy
Monitor and follow up on lab cases using the Lab Tracker in CareStack
Communicate with labs to confirm case status and expected delivery dates
Notify and reschedule appointments as necessary when lab cases are delayed
Handle and return inbound calls and emails related to scheduling, rescheduling, or upcoming appointments
Collaborate cross-departmentally to ensure seamless communication and efficient patient flow
Maintain accurate, up-to-date documentation in CareStack and Healier
Qualification
Required
Minimum 2 years in dental, medical, or clinical scheduling or coordination preferred
Proficiency in dental practice management or EMR systems (CareStack, Healier, or similar)
Excellent verbal and written communication skills; ability to coordinate professionally with patients, POAs, and facility partners
Strong attention to detail, ability to manage multiple priorities, and meet scheduling deadlines in a fast-paced environment
Proactive coordination and follow-up
Strong problem-solving and prioritization
High level of accuracy and accountability
Empathetic and professional communication
Team collaboration across departments
Preferred
Familiarity with insurance verification, medical clearance processes, and pre-med protocols preferred
Benefits
Medical
Dental
Vision coverage
A 401(k) plan (with 3% match)
Life Insurance
Generous Paid Time Off to help you recharge and thrive
Company
Enable Dental
Enable Dental offers on-premise dental solutions for in-need populations empowering dental clinicians to deliver care to patients.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$30.31MKey Investors
SMILE HealthCareQuest Innovation PartnersLive Oak Bank
2024-11-05Series Unknown· $13.97M
2023-08-08Non Equity Assistance
2022-09-23Series Unknown· $7.94M
Leadership Team
Paul Langley
CEO
Nathan Suter, DDS
Chief Innovation Officer, Dental Director
Recent News
SEC
2022-09-24
2022-06-25
2022-05-06
Company data provided by crunchbase