Monumental Sports & Entertainment · 8 hours ago
Internship: Membership Services (Part-Time/Seasonal)
Washington, DC
Internship
Onsite
Intern
$17.95/hr - $17.95/hrMonumental Sports & Entertainment (MSE) is one of the largest integrated sports and entertainment companies in the country. The Wizards Membership Services Intern is responsible for leading all aspects of setup, execution, and breakdown for the Washington Wizards DC 12 Club Membership events, focusing on providing excellent customer service to season ticket members.
Sports
Responsibilities
Develop, plan, and carry out season ticket member events, programs, and receptions
Engage with season ticket base at events and work to improve the fan experience through outstanding customer service
Handle inventory of autographed/promotional items and giveaways
Track and distribute appropriate season ticket member gifts, birthday cards, etc
Support the Membership Services department in preparation of daily objectives, supporting off-season event planning and execution and assist with the renewal campaign
Use Archtics and SalesForce software for reports, account set-up, and maintaining accurate member records
Research and offer ideas aimed at enhancing existing events and programs including researching local businesses in an attempt to host member events
Build content for bi-weekly member newsletter and digital marketing of events using Eloqua
Perform analysis and recaps of completed events
Other duties as assigned
Qualification
Required
Current undergraduate or graduate student
Strong interpersonal, written, and verbal communication skills; comfortable working with staff and clients of all levels
Ambitious and outgoing individual who takes initiative on projects and events
Strong organization skills with phenomenal attention to detail
Excellent time management skills, able to handle and prioritize multiple assignments in a fast-paced, deadline driven environment
Strong collaboration skills with the ability lead on individual projects
Maintain confidentiality and use discretion when privy to sensitive information
Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and Google Docs
Flexibility to work evenings, weekends, and holidays as needed
Reliable transportation and housing
Preferred
Basketball knowledge and customer service experience a plus
Company
Monumental Sports & Entertainment
Monumental Sports & Entertainment is one of the largest integrated sports and entertainment companies
Founded in 1997Washington, District of Columbia, USA
1001-5000 employees
H1B Sponsorship
Monumental Sports & Entertainment has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Jeffrey S. Skoll
2025-12-17Secondary Market
2022-11-29Series Unknown
Leadership Team
Ted Leonsis
Founder, Chairman, Managing Partner, Chief Executive Officer
Peter Biché
Chief Financial Officer
Recent News
Sports Business Journal
2026-01-22
Sports Business Journal
2026-01-07
Company data provided by crunchbase