Entrust · 4 hours ago
Sr Channel Program Specialist
Entrust is an industry leader in identity-centric security solutions, and they are seeking a Senior Channel Program Specialist to contribute to the Partner Program Design and Operations team. This role is responsible for driving partner onboarding and lifecycle management, ensuring a seamless partner experience across various product portfolios.
Enterprise SoftwareFraud DetectionInformation TechnologyInternetSecuritySoftware
Responsibilities
Collaborate with channel sales to manage the new partner inquiry process
Ensure accurate setup of partner accounts and contacts in Salesforce including appropriate access to legal documents and partner engagement platforms
Drive improvements to efficiencies in partner onboarding and partner experience
Serve as liaison between Partner Program team and Compliance team for partner due diligence assessments and the digital tool used for that purpose
Guide channel sales and partners through due diligence requirements, agreement issuance and management during onboarding and expansion phases
Facilitate the migration of partners from legacy agreements to updated templates
Contribute to the annual partner review process, including partner program tier review, partner promotions and demotions
Drive the audit and update process for roles and contacts, including coordination with regional channel program managers, which enables effective training program governance, partner comms, and engagement with technology platforms
Maintain program guides to reflect updates to program and changes in products and routes to market
Drive select aspects of Partner Advisory Council planning and follow up
Manage all aspects of the partner locator on Entrust.com
Other responsibilities as assigned
Qualification
Required
BS/BA Degree in business management, marketing or equivalent
3-5 years Channel operations or sales operations related experience. Digital Security or Issuance business experience a plus
Excellent communication, negotiation and relationship-building skills are crucial for this role
High levels of organizational skills are necessary to manage multiple partner relationships and complex workflow
Proficient in MS Office applications such as Word, Excel, PowerPoint, and technical proficiency with other business platforms etc
Must be able to lawfully work within the US and have unrestricted work authorization for US
Preferred
Familiarity with CRM systems (preferably SalesForce) and partner management platforms, along with a willingness to learn new tools
Have 'Can-do Attitude' and look for opportunities to streamline and implement new processes and procedures
Excellent written and verbal communication skills in English – multi language skills an advantage
Benefits
Comprehensive health and well-being programs which include medical, vision, dental
A generous 401(k) matching contribution
Life and disability insurance
Mental health coaching
Virtual fitness programs
Paid personal time off plus 12 paid holidays
Parental leave
Education reimbursement
Company
Entrust
Entrust offers identity-based security software and services.
Funding
Current Stage
Public CompanyTotal Funding
unknown2013-12-17Acquired
1998-08-18IPO
Leadership Team
Recent News
2026-01-16
2025-11-25
2025-11-20
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