LanceSoft, Inc. · 3 hours ago
Desktop Support Engineer
LanceSoft, Inc. is seeking a Desktop Support Engineer to provide technical assistance and support for desktop systems. The role involves troubleshooting hardware, software, and OS issues while managing user accounts and connectivity problems.
Responsibilities
Provide L1/L2 desktop support for hardware, software, and OS issues
Support Windows 10/11, basic Mac OS, and end-user applications
Manage Active Directory tasks (user accounts, password resets, group policies)
Troubleshoot network, printer, VPN, and connectivity issues
Work with ticketing tools to track, resolve, and escalate incidents
Qualification
Required
Provide L1/L2 desktop support for hardware, software, and OS issues
Support Windows 10/11, basic Mac OS, and end-user applications
Manage Active Directory tasks (user accounts, password resets, group policies)
Troubleshoot network, printer, VPN, and connectivity issues
Work with ticketing tools to track, resolve, and escalate incidents
Company
LanceSoft, Inc.
Established in 2000, LanceSoft is a pioneer in delivering top-notch Global Workforce Solutions and IT Services to a diverse clientele.
H1B Sponsorship
LanceSoft, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (55)
2024 (32)
2023 (23)
2022 (25)
2021 (60)
2020 (80)
Funding
Current Stage
Late StageCompany data provided by crunchbase