Desktop Support Engineer jobs in United States
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LanceSoft, Inc. · 3 hours ago

Desktop Support Engineer

LanceSoft, Inc. is seeking a Desktop Support Engineer to provide technical assistance and support for desktop systems. The role involves troubleshooting hardware, software, and OS issues while managing user accounts and connectivity problems.

Information Technology
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Growth Opportunities
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H1B Sponsor Likelynote
Hiring Manager
Nitish Jha
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Responsibilities

Provide L1/L2 desktop support for hardware, software, and OS issues
Support Windows 10/11, basic Mac OS, and end-user applications
Manage Active Directory tasks (user accounts, password resets, group policies)
Troubleshoot network, printer, VPN, and connectivity issues
Work with ticketing tools to track, resolve, and escalate incidents

Qualification

Desktop SupportWindows 10/11Active DirectoryNetwork TroubleshootingTicketing ToolsBasic Mac OS

Required

Provide L1/L2 desktop support for hardware, software, and OS issues
Support Windows 10/11, basic Mac OS, and end-user applications
Manage Active Directory tasks (user accounts, password resets, group policies)
Troubleshoot network, printer, VPN, and connectivity issues
Work with ticketing tools to track, resolve, and escalate incidents

Company

LanceSoft, Inc.

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Established in 2000, LanceSoft is a pioneer in delivering top-notch Global Workforce Solutions and IT Services to a diverse clientele.

H1B Sponsorship

LanceSoft, Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (55)
2024 (32)
2023 (23)
2022 (25)
2021 (60)
2020 (80)

Funding

Current Stage
Late Stage

Leadership Team

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Ram Karuppusamy
Chairman & CEO
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Simon Dealy
Chief Financial Officer
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Company data provided by crunchbase