Strategic Staffing Solutions · 4 hours ago
Business Process Engineer- Insurance claims
San Antonio, TX
Contract
Onsite
Senior Level
$25/hr - $30/hr
6+ years expStrategic Staffing Solutions is seeking a Business Process Engineer specializing in insurance claims. The role involves planning, directing, and coordinating complex business processes, with a focus on process optimization, governance, and continuous improvement.
ConsultingCRMHuman ResourcesInformation TechnologySmall and Medium BusinessesStaffing Agency
Hiring Manager
Ricardo Rivas
Responsibilities
Own and manage complex business processes end-to-end, ensuring alignment with enterprise strategy and experience vision
Develop and implement customer-specific process program plans and influence supporting roadmaps
Apply deep business expertise to materially improve operational performance through process design and execution
Serve as a functional expert, bringing diverse perspectives to develop end-user-focused process solutions
Define control limits and performance standards for owned processes
Monitor and manage key performance indicators (KPIs) and proactively communicate deficiencies, risks, and improvement opportunities
Identify, execute, and enhance process controls to mitigate operational and compliance risks
Ensure risks are identified, measured, monitored, and controlled in accordance with risk and compliance policies
Use reporting, data, and analytics to measure process and project performance
Deliver operational efficiencies and inform stakeholders through actionable insights
Apply quality management, process improvement, and problem-solving methodologies
Stay current with emerging technologies and evaluate opportunities for continuous process improvement
Develop and execute communication plans for customers and internal stakeholders
Ensure alignment across internal teams and customers using proactive engagement strategies
Collaborate across business and technology teams on process initiatives and services
Lead solution development efforts, including business case development and benefits substantiation
Drive business requirements for process improvement initiatives
Act as a change champion, implementing and sustaining improvements across the organization
Provide mentorship and guidance to team members and business partners
Support vendor performance management related to: Estimate quality, Member satisfaction, Inspection method strategy and utilization for property claims
Qualification
Required
Bachelor's degree
OR An additional 4 years of related experience may substitute for a degree
6+ years of experience in Business process execution
6+ years of experience in Process engineering or optimization
6+ years of experience in Consulting or operational process leadership
Hands-on experience with process mapping and modeling
Proven ability to create and validate process documentation
Experience applying quality management, Lean, BPM, or similar methodologies
Demonstrated success implementing and sustaining process change
Experience applying process management standards, policies, and risk management practices
Strong experience using systems and tools to collect and analyze data
Microsoft Excel
Microsoft Word
Microsoft Outlook
Preferred
Proven business process owner, not just analyst or coordinator
Comfortable operating in regulated, compliance-driven environments
Data-driven, detail-oriented, and execution-focused
Strong communicator capable of influencing across business and operational teams
Experienced in leading change and driving measurable performance improvement
Company
Strategic Staffing Solutions
Strategic Staffing Solutions is a recruiting company which helps companies find suitable employees in various industries.
1001-5000 employees
H1B Sponsorship
Strategic Staffing Solutions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (101)
2024 (93)
2023 (95)
2022 (53)
2021 (53)
2020 (57)
Funding
Current Stage
Late StageLeadership Team
Cindy Pasky
Founder and CEO
Recent News
DBusiness Magazine
2025-05-01
Crain's Detroit Business
2025-02-03
Company data provided by crunchbase