Parking Network B.V. · 1 day ago
Digital Integrations Account Manager (Chicago, Hybrid, US)
Chicago, IL
Full-time
Hybrid
Mid LevelParking Network B.V. is a company focused on improving airport travel experiences. They are seeking a Digital Integrations Account Manager to lead client onboarding, adoption, and integration success in North America, ensuring a smooth onboarding experience and strong client relationships.
Mobile AppsTransportation
Responsibilities
Leading and managing end-to-end onboarding, implementation, and adoption phases for North American clients
Acting as the primary customer contact for all integration activity, ensuring a smooth and positive onboarding experience
Coordinating with internal teams (Product, Development, Delivery, Support) to deliver successful technical integrations
Managing implementation timelines, risks, communications, and customer expectations
Providing product guidance, troubleshooting support, and best-practice recommendations
Ensuring customers progress from onboarding to full adoption and long-term engagement
Building strong relationships with client stakeholders, end users, and partner integrations across the region
Supporting continuous improvement by feeding customer insights into Product and Delivery teams
Qualification
Required
Previous experience in a client-facing role within SaaS, technology, or digital services
Strong understanding of SaaS implementations, client onboarding, and adoption lifecycles
Experience working with CRM systems and managing multiple projects at once
Excellent communication and presentation skills
A proactive, detail-oriented, solution-driven mindset
Ability to translate technical concepts into accessible language for non-technical stakeholders
Strong client relationship management skills
Benefits
Coverage for medical, vision, dental, and mental health
Health Reimbursement Account - up to $1500 of reimbursement per plan participant
Health Spending Account – up to $1500 of employer contribution annually
Immediately vested 401k with company matching up to 4%
Company-sponsored life insurance
Commuter re-imbursement
Employee discount program
Growth opportunities for outstanding employees
Company
Parking Network B.V.
At Parking Network we are passionate about connecting professionals in the parking industry.
Founded in 2005
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase