CDW · 5 hours ago
Tech Level One-Config Center
Vernon Hills / 200 - IL
Full-time
Onsite
New Grad, Entry Level
$20/hr - $28/hr
0+ years expCDW is a leading provider of information technology solutions, and they are seeking a Technician Level One to install and configure hardware and software for customers. The role involves troubleshooting systems, ensuring quality, and maintaining customer service standards while working in a fast-paced environment.
AnalyticsArtificial Intelligence (AI)Cyber SecurityGraphic DesignHardwareInformation TechnologySoftware
Responsibilities
Configure customers systems to their required specifications
Test systems to ensure 100% quality
Maintain minimum monthly productivity goals
Troubleshoot problems with computer systems, including hardware, software and peripheral equipment
Ensure that customers receive the highest level of customer service
Communicate issues concerning customer orders to the area Help Desk or Team Leader
Adhere to safety procedures and guidelines at all times
Perform any additional duties assigned by management
It may be necessary on occasion for this individual to work beyond their regularly scheduled shift. Overtime is to be expected and in some cases may be required
Qualification
Required
High School diploma or GED
A+ Certification or six months of relevant experience with the ability to demonstrate knowledge
Excellent analytical skills with the demonstrated ability to understand data finding to draw conclusions and develop actionable recommendations
Ability to balance multiple priorities simultaneously and adapt to the changing needs of the business while meeting deadlines
Proven ability to proactively collaborate and build relationships, take initiative, and creatively problem solve
Ability to quickly learn about new technology and keep pace with an ever-changing industry
Effective communication skills both oral and written using a variety of styles and techniques appropriate to the audience
Ability to assemble and disassemble computer equipment, mechanically inclined
Obtain certifications and continually learn new technology
Demonstrate ability to lift and carry up to 25 pounds of force frequently (34-67% of the workday) and 26 to 50 pounds of force occasionally (0-33% of the workday). The team lift system must be utilized for loads weighing more than 50 pounds
Demonstrate ability to push and pull up to 10 pounds of force occasionally (0-33% of the workday)
Demonstrate ability to perform eight or more hours of standing, walking, bending, lifting, stooping and carrying products in combination at any given time
Ability to work in a warehouse environment which includes changes in temperature as weather fluctuates, noise from conveyors and forklifts
Preferred
Net+ Certification a plus
Knowledge of computer components and configuration of various types of computers, as demonstrated by previous experience building and installing computers a plus
Basic knowledge of CDW's internal systems a plus
Company
CDW
At CDW, we know how to make technology work so people can do great things.
10001+ employees
H1B Sponsorship
CDW has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (59)
2024 (49)
2023 (37)
2022 (86)
2021 (44)
2020 (19)
Funding
Current Stage
Public CompanyTotal Funding
$58.74M2015-08-01Post Ipo Equity· $58.74M
2013-06-27IPO
2008-07-31Series Unknown
Leadership Team
Christine Leahy
President & CEO
Sanjay Sood
Chief Technology Officer
Recent News
Government Technology US
2026-01-16
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2025-12-24
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