Georgia State University · 5 hours ago
Student Financial Aid Counselor
Atlanta Metro
Full-time
Onsite
Entry Level
$42K/yr - $42K/yr
1+ years expGeorgia State University is seeking a Student Financial Aid Counselor to assist students and their families in navigating the financial aid process. The role involves assessing financial need, awarding financial aid, and ensuring compliance with regulations to support students in achieving their educational goals.
Higher Education
Responsibilities
Provide Counseling and Advice: Meet with students and families to explain the financial aid process, available funding options (grants, loans, scholarships, work-study), eligibility requirements, and the financial impact of various aid packages
Awarding and Verification Support: Resolve awarding issues and assist with the verification, correction, and recalculation of student files in accordance with federal and institutional guidelines
Student Communication: Respond to student inquiries and concerns through Salesforce ticketing system
Appeal Reviews: Review and make written determinations on first- and second-level Satisfactory Academic Progress (SAP) appeal applications
Reporting and Data Review: Review and resolve issues identified in ad-hoc reports generated by management
Award Monitoring and Adjustment: Monitor student accounts, review awards for accuracy, and make adjustments based on changes in student eligibility, enrollment, or regulatory requirements
Policy Compliance and Process Improvement: Stay up to date on financial aid policies and procedures. Collaborate within functional teams to continuously improve office processes and student service
Qualification
Required
Bachelor's degree and one year of related experience; or a combination of education and related experience
Preferred
Master's Degree, and experience within a higher education setting
Benefits
Generous benefits, including health, dental, vision, tuition assistance, retirement, etc.
Company
Georgia State University
Georgia State is an urban public research university and national model for student success in Atlanta, the cultural and economic center of the Southeast.
5001-10000 employees
H1B Sponsorship
Georgia State University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (74)
2024 (74)
2023 (64)
2022 (66)
2021 (32)
2020 (24)
Funding
Current Stage
Late StageLeadership Team
Subhashish Samaddar
Professor at GSU & Co-founder and Chief Strategy Officer
Allison Calhoun-Brown
Sr. Vice President for Student Success and Chief Enrollment Officer
Recent News
Business Journals
2024-04-05
New York Tech Media
2023-11-07
2023-10-26
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