Suburban Propane · 5 hours ago
Office Manager
Morrisville, VT
Full-time
Onsite
Mid Level
$42K/yr - $64K/yr
3+ years expSuburban Propane is a nationwide distributor of propane and related products, and they are seeking a professional and motivated Office Manager to manage customer service and administrative functions at a Customer Service Center. The role involves overseeing office operations, ensuring compliance with processes, and managing a team of Customer Service Representatives to enhance productivity and customer satisfaction.
EnergyFuelRenewable Energy
Responsibilities
Manage the CSC office function, which may include running reports, payroll, scheduling employee training and handling office supplies and equipment
Design and implement efficient office processes and procedures
Ensure efficient execution and compliance of processes and procedures, which may include customer account and billing processes, credit and collections, bank deposits, petty cash, fuel inventory, and general delivery and service
Recruit, manage and train Customer Service Representatives ensuring maximum productivity, customer satisfaction and compliance
Resolve customer complaints, research complex customer issues and monitor Customer Service team call transactions
Qualification
Required
Minimum of 3 years of related experience
High School diploma or GED (Associate's Degree preferred)
Advanced customer service skills including experience dealing with complex customer service issues
Solid computer skills including Microsoft Office, data entry and the ability to run and analyze reports
Preferred
Associate's Degree
Benefits
Medical, dental, and vision (eligibility after just 30 days of employment)
Paid time off that increases with tenure
A 401(k) with company match and immediate vesting
A new employee training program and many opportunities for continued learning and career development
Disability and life insurance
Employee recognition program
Generous tuition assistance program
Propane discounts
Company
Suburban Propane
Suburban Propane is a Natural gas distribution company.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$858.1M2025-12-08Post Ipo Debt· $350M
2025-08-07Post Ipo Equity· $8.1M
2024-03-18Post Ipo Debt· $500M
Leadership Team
M
Mark Anton
Founder and President
Recent News
2026-01-22
Company data provided by crunchbase