Fragomen · 8 hours ago
Director, Commercial
United States
Full-time
Remote
Director/Executive
10+ years expFragomen is a global leader in immigration services, and they are seeking a Director, Commercial to drive business performance across commercial terms, pricing, profitability, and service delivery efficiency. This role involves strategic partnership with practice leaders and finance teams to translate global commercial strategy into measurable results.
ConsultingDocument ManagementLegalLegal Tech
Responsibilities
Design and execute commercial strategies to improve revenue growth, profitability, and pricing discipline across practices and growth platforms
Adapt global commercial frameworks, tools, and pricing models to meet regional and market-specific needs, with a focus on the US market
Support third-party vendor (TPV) and Member Network Firms initiatives in collaboration with procurement
Oversee strategic accounts / practices reviews to drive continuous path to improved profitability
Support strategic client and channel engagements including complex client negotiations
Develop and maintain firmwide pricing analyses, billing insights, and service line profitability models
Track, analyze, and report on RFPs, pitches, and pricing events; generate insights to improve win rates and margin outcomes
Own profitability tracking before and after pricing interventions, partnering closely with Finance and Practice Leadership
Maintain and enhance global pricing templates, scopes of service, and non-standard pricing structures
Support P&L monitoring at the practice and region levels, ensuring alignment with performance targets
Provide actionable insights to partners and senior leaders to drive sustained profitability
Conduct competitive intelligence analyses and market reviews to inform pricing, product, and growth strategies
Act as a trusted commercial advisor to partners, practice leaders, and senior stakeholders across regions
Lead and influence cross-functional teams without direct authority (the grown-up version of herding cats)
Analyze cost-to-serve across practices and regions to identify margin drivers, inefficiencies, and scalability opportunities
Develop and propose data-backed efficiency initiatives, including process improvements, scope, and delivery model enhancements
Share best practices and performance insights across practices to promote consistency, operational discipline, and sustainable profitability
Lead and develop a small team of pricing and commercial professionals
Set clear priorities, provide coaching and mentorship, and ensure the team delivers timely, high-quality commercial insights and support to stakeholders
Qualification
Required
Bachelor's degree in Business, Economics, Law, or related field
10–15 years of progressive experience in commercial strategy, pricing, business development, consulting, procurement, or product-led growth roles within a global organization
Demonstrated experience with pricing strategy, profitability analysis, and P&L management across multiple markets or service lines
Strong negotiation and stakeholder influence skills
Proficiency in Excel and business intelligence tools; comfort turning messy data into decisions
Proven ability to lead complex, cross-functional initiatives in fast-paced, matrixed environments
Excellent communication skills with the ability to operate credibly at partner and executive levels
Willingness to travel as needed
Preferred
MBA or JD/LLB
Company
Fragomen
Fragomen is a legal firm that provides crisis management, employment verification, compliance, document, and immigration services.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Alison Swenton Arjoon
Chief Marketing and Business Development Officer
Julia Onslow-Cole
Partner, Global Government Strategies & Compliance
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