Product Owner jobs in United States
cer-icon
Apply on Employer Site
company-logo

COFENSE · 7 hours ago

Product Owner

Cofense is a company that secures enterprise email systems with top-tier security awareness training and threat detection solutions. The Product Owner will be responsible for managing and prioritizing the backlog in JIRA to ensure high-quality software delivery for the Cofense Command Center platform, collaborating closely with various teams to capture customer feedback and enhance product features.

Cyber SecurityEmailEnterprise SoftwareSecuritySoftware
check
Work & Life Balance
check
H1B Sponsor Likelynote

Responsibilities

Work with Sales, Sales Engineering, Professional Services, and Technical Operations Center (TOC) staff to ensure that voice of the customer on both feature enhancements and support issues are captured and prioritized
Assist TOC, Sales Engineering, and Professional Services as needed on escalated customer support issues not able to be resolved at the TOC level
Working with Product Management on roadmap prioritization to allow for optimal development staff utilization
Leads requirements gathering efforts on the epics as needed – consulting with Product Management, Engineering, System Operations and other stakeholders
Documents story details based on the epic’s requirements, writes acceptance criteria, and reviews with development staff
Actively participate in all Scrum meetings, including daily standups, retrospectives, and demos
Leads backlog grooming to decompose/estimate stories, answer questions from Engineering, clarifies requirements, etc
Collaborate with UX team to create mockups
Document the new feature for implementations and release notes
Demonstrate latest iteration to customers (pre-release) and gathers feedback
Comfortable in presenting regularly to Stakeholders across the company
Leads or participates in creating training materials for staff
Responsible for both scheduled and ad-hoc training of staff as needed
Trains and mentors more junior Technical Product owners
Other duties as assigned

Qualification

User stories writingCertified Scrum Product OwnerAWS/AzureScripting languagesSoftware design principlesConflict de-escalationMicrosoft OfficeMulti-taskingCommunication skillsTime management

Required

Demonstrated experience writing user stories or software requirement specifications
Proven experience in and willing to learn more about hosting platforms such as AWS/Azure/etc. and container technologies
Proven experience in and willing to learn more about client-server best practices and architecture, scripting languages (Python, PowerShell, etc.) and other languages (PHP, Ruby, Java, etc.)
Strong knowledge of software design, coding principles, and familiarity with versatile implementation options
Strong communication skills and proven ability to troubleshoot issues quickly and find solutions to solving them independently in a timely manner
Proven ability in customer conflict de-escalation
Exhibit good knowledge of Microsoft Office (Word, Excel, PowerPoint) and other applications
Inbuilt ability to multi-task, working on more than one issue simultaneously
Able to carry out tasks with little or no supervision
Proven ability in handling numerous tasks of varying and sometime conflicting priorities and requires someone who has a strong sense of ownership and can manage time and tasks with limited direction
At least two years or more experience working in an SDLC environment
4+ years of experience as Product Owner in Agile environment or other equivalent work experience

Preferred

Certified Scrum Product Owner (CSPO) certification
Bachelor's degree in Computer Science or related IT field

Benefits

Fully Remote
401k match
Employee Appreciation Days

Company

Cofense provides phishing threat management and remediation solutions to the world's leading brands and organizations.

H1B Sponsorship

COFENSE has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)

Funding

Current Stage
Growth Stage
Total Funding
$58M
Key Investors
Blue Torch CapitalBlackRock Private Equity PartnersPaladin Capital Group
2021-02-02Debt Financing
2019-08-30Private Equity
2018-02-26Acquired
Company data provided by crunchbase