Clarity Technology Group, Inc. · 6 hours ago
IT Support Specialist (L1 – MSP)
Madison, WI
Full-time
Onsite
Entry Level
$45K/yr - $65K/yr
1+ years expClarity Technology Group is a Managed Service Provider seeking a new IT Support Specialist to join their close-knit team. The role involves providing support to end users, configuring new systems, and delivering exceptional customer service.
ConsultingInformation TechnologyNetwork Security
Responsibilities
Provide support to end users via remote support sessions and on-site
Provide support for Microsoft technologies including Windows and Office 365
Configure, and deploy new laptop and desktop systems
Document incidents and follow resolution procedures
Provide exceptional customer service at all times
Qualification
Required
1-2 years of previous technical support experience
Experience with building desktops and troubleshooting hardware issues
Enjoy working as part of a collaborative team and in a fast-paced environment
Analytical thinking, problem solving, and the ability to learn quickly
Ability to work a light, rotating on-call schedule
Technical curiosity!
Preferred
Associate's or Bachelor's degree in an Information Technology related field is preferred
Experience with Active Directory and Group Policy a plus
Benefits
Health, dental, and vision insurance
A 401(k) plan
Life insurance
Short- and long-term disability coverage
Company
Clarity Technology Group, Inc.
Since 1999, Clarity Technology Group, Inc.
11-50 employees
H1B Sponsorship
Clarity Technology Group, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)
Funding
Current Stage
Early StageLeadership Team
Jennifer Endicott
Development Manager / Partner
Company data provided by crunchbase