Vestis Corporation · 1 day ago
Sales and Service Coordinator - Cleanroom
McKinney, TX
Full-time
Onsite
Entry Level
$22/hr - $25/hr
2+ years expVestis Corporation is seeking a Sales & Service Coordinator to provide exceptional service to both external and internal customers. The role involves maintaining customer profiles, ensuring accurate contract setups, and managing account documentation while reporting directly to the General Manager and collaborating with various departments.
ApparelDeliveryManufacturingRental
Hiring Manager
Jody Samons
Responsibilities
Prepare and submit new account packages, and audit for accuracy
Schedule and lead new business install meetings
Prepare and submit renewal packages, and audit for accuracy
Process any required changes to a customer’s profile
Audit and submit annual price increases
Prepare paperwork for new items, deletions, inventory changes, etc
Maintain an electronic filing system ensuring all required customer documents are retained and easily accessible
Handle inbound customer calls/emails and provide requested information to the relevant account manager
Efficiently and accurately record all information, including any notes related to the customer’s issue or account, as required under the SOP
Build and maintain inter-departmental relationships in order to ensure customer’s situation is handled, managing company guidelines and customer expectations
Alert management to service concerns not resolved in a timely and acceptable manner
Performs other duties as required or assigned in accordance with the scope of activities enumerated above
Administrative duties, ad hoc reporting, and projects as assigned or requested
Qualification
Required
Strong knowledge of customer service processes with the ability to effectively relay customer needs and concerns to National and Key Account Managers and local Market Center Teams
Ability to take initiative and a strong sense of urgency
Strong written and oral communication skills required, to include answering phones professionally
Proven worth ethic, positive attitude and a team player who enjoys a challenge
Ability to work with all company software used to manage and maintain customers
Excellent analytical and problem-solving skills, with an attention to detail
Must have the ability to adhere to company policies and SOP's
Must be proficient in Microsoft Office and have strong computer skills
Two years of customer service experience
Preferred
Bachelor's degree is preferred, but not required
Company
Vestis Corporation
At Vestis, we deliver uniforms and supplies that empower people to do good work and good things for others while at work.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$800M2024-02-22Post Ipo Debt· $800M
2023-10-02IPO
Leadership Team
Bill Seward
EVP & Chief Operating Officer
P
Peter S. Rego Jr
Senior Vice President of Sales
Recent News
2025-12-16
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2025-12-16
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