Heilind Electronics · 17 hours ago
Inside Sales Supervisor
Lumberton, NJ
Full-time
Onsite
Mid, Senior Level
4+ years expHeilind Electronics is a dynamic, growth-oriented organization seeking an Inside Sales Supervisor to lead and develop their inside sales and support team. The role involves driving sales performance, ensuring outstanding customer service, and overseeing daily sales operations to achieve branch objectives.
Electronics
No H1B
U.S. Citizen Only
Responsibilities
Within the first 30 days, meet with the Inside Sales Manager, Regional Operations Manager, and Regional Product Marketing Manager to understand the company vision, branch goals, and key objectives
Develop and document a strategy to measure progress toward achieving monthly branch sales and margin targets
Establish monthly one-on-one meetings and quarterly performance reviews with each team member to ensure alignment with company goals and individual development plans
Evaluate team members’ performance regularly, identify areas for improvement, and implement development or coaching plans as needed
Ensure the team consistently demonstrates professionalism and collaboration with colleagues and internal support departments
Within the first 60 days, develop working knowledge of the ICC CRM system and related sales processes
Coach and train team members to use available system tools and resources effectively to manage sales activities, customer interactions, and issue resolution
Coach the inside sales and support team on identifying and developing new business opportunities
Partner with the District Manager to implement proactive business development plans for the team
Build and maintain strong working relationships with internal support personnel and external partners
Meet or exceed key performance objectives for the branch, including margin, profitability, and customer count growth, within the first 12 months
Build a strong talent pipeline by networking and identifying potential future candidates for inside sales and service roles
Mentor and coach employees to enhance their product and supplier knowledge, contributing to their professional growth and team success
Define, monitor, and evaluate measurable objectives and tactics for the inside sales team to support branch goals and continuous improvement
Qualification
Required
Bachelor's degree in a relevant field or a minimum of 4 years of progressively responsible experience in the electronics or related distribution industry (or an equivalent combination of education and experience)
Minimum of 2 years of experience in a supervisory or team lead role
Experience working with CRM or other sales software required
Must meet the definition of a US Person under ITAR (U.S. Citizen, U.S. Permanent Resident, Political Asylee, or Refugee)
Must be able to report to the assigned office location on scheduled in-office days
Excellent interpersonal, written, and verbal communication skills, with strong leadership and negotiation abilities
Proficiency in Microsoft Office Suite (Excel, Outlook, Word, PowerPoint)
Strong organizational and time-management skills; ability to multitask effectively
Demonstrated ability to mentor and lead a team with enthusiasm and professionalism
Business acumen to analyze financial data, plan budgets, and support branch growth
Creative problem-solving and decision-making skills
Customer-focused approach with a commitment to service excellence
Strong attention to detail and accuracy
Must have a valid driver's license and maintain a driving record in good standing
Ability to travel as needed, including frequent local driving
Benefits
Comprehensive medical, dental and vision
PTO and holidays
Accident, life, disability and critical illness insurance
401k program with match
Wellness programs
Tuition reimbursement
Pet insurance
Employee discount program
Referral bonuses
Company
Heilind Electronics
Heilind Electronics is the distributor of connectors, switches, relays, terminal blocks, wire, and cable in the North America.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
J
Jamie T. Webster
Chief Financial Officer/Corporate Controller
Recent News
Interstate Connecting Components (ICC)
2025-11-03
Heilind Asia Pacific ( HK ) Ltd.
2025-09-12
Company data provided by crunchbase