Aramark Destinations · 6 hours ago
Assistant HR Manager - Bullfrog Resort at Lake Powell
Aramark Destinations is a company that provides food and facilities services globally, and they are seeking an Assistant HR Manager to support managers and employees with HR policies and practices. The role involves resolving employee relations issues, consulting on compliance matters, and managing leave of absence cases among other HR responsibilities.
Hospitality
Responsibilities
Resolve general employee relations issues; provide direction and recommendations to all levels of leadership, ensure fairness and consistency of policy and practice
Provide consultation to managers on policies and compliance regarding employment-related matters
Investigate and resolve employee complaints, issues, and concerns regarding employment practices originating from the employee hotline and other sources
Conduct interviews and prepare relevant documentation using investigation guidelines
Recommend appropriate resolution of complaints, develop action plans and follow up to ensure completion
Interact with internal (COs, Field HR) and external resources (vendors) to acquire needed information to lead work to completion
Coordinate all leave of absence cases to include general administration, comprehensive case management, and compliance with all related policies and employment laws
Review dashboard metrics daily to optimize efficiency and ensure work is completed in accordance with service level agreements (SLAs)
Assist with HR projects and initiatives as the need arises; audit SharePoint site to ensure information is current and accessible
Qualification
Required
2 + years of experience in employee relations or related experience
Bachelor's degree in HR or a equivalent experience required
Strong written and verbal communication skills; able to communicate with tact and diplomacy
Ability to influence others on policies, practices, and procedure
Effective at capturing and synthesizing information from multiple parties
Solid understanding of employment laws
Ability to handle sensitive and highly personal information daily and maintain confidentiality in a mature and insightful manner
Preferred
Proficient in Microsoft Office and experience with case management technology preferred
Bilingual preferred
Company
Aramark Destinations
Aramark Destinations delivers authentic, memorable experiences at national and state parks, specialty hotels, museums, and other destinations across the United States.