Help Desk Specialist - Active TS/SCI with CI Poly jobs in United States
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ENS Solutions, LLC · 8 hours ago

Help Desk Specialist - Active TS/SCI with CI Poly

positionWashington, DC
timeFull-time
remoteOnsite
senioritySenior Level
date6+ years exp

ENS Solutions, LLC is a service-disabled veteran owned IT consulting and management firm. They are seeking a Help Desk Specialist who will independently manage multiple complex work assignments, providing technical assistance and resolving issues in a classified environment.

Information Technology & Services
badNo H1BnoteSecurity Clearance RequirednoteU.S. Citizen Onlynote

Responsibilities

Demonstrated experience serving customers who need technical assistance via phone or e-mail; troubleshooting, diagnosing, and resolving technical hardware and/or software issues, and providing quick resolution and customer service
Demonstrated experience working help desk issues in a classified environment, excellent oral and written communication skills

Qualification

Technical troubleshootingHelp desk supportClassified environment experienceOral communicationWritten communicationCustomer serviceProblem-solving

Required

Demonstrated experience serving customers who need technical assistance via phone or e-mail; troubleshooting, diagnosing, and resolving technical hardware and/or software issues, and providing quick resolution and customer service
Demonstrated experience working help desk issues in a classified environment, excellent oral and written communication skills
Minimum 6 years of experience related to the specific labor category with at least a portion of the experience within the last 2 years
Shall possess a degree in an area related to the labor category from a college or university accredited by an agency recognized by the U.S. Department of Education

Benefits

Free Platinum-Level Medical/Dental/Vision coverage, 100% paid for by ENS
401k Contribution from Day 1
PTO + 11 Paid Federal Holidays
Long & Short Term Disability Insurance
Group Term Life Insurance
Tuition, Certification & Professional Development Assistance
Workers' Compensation
Relocation Assistance

Company

ENS Solutions, LLC

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Essential Network Security (ENS) Solutions, LLC is a veteran owned, highly regarded IT consulting and management firm.
dateFounded in 2014
location
Mitchellville, Maryland, US
people-size11-50 employees
web-link
https://www.ens-solutions.com

Funding

Current Stage
Early Stage

Leadership Team

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Titus Ogunyemi
President & CEO
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Company data provided by crunchbase