ENS Solutions, LLC · 4 hours ago
Help Desk Specialist - Active TS/SCI with CI Poly
Washington, DC
Full-time
Onsite
Mid Level
4+ years expENS Solutions, LLC is a service-disabled veteran owned IT consulting and management firm that provides innovative solutions for the Department of Defense and Intelligence Community. They are seeking a Help Desk Specialist to troubleshoot and resolve technical issues for customers in a classified environment, while contributing to deliverables and performance metrics.
Information Technology & Services
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Demonstrated experience serving customers who need technical assistance via phone or e-mail; troubleshooting, diagnosing, and resolving technical hardware and/or software issues, and providing quick resolution and customer service
Demonstrated experience working help desk issues in a classified environment, excellent oral and written communication skills
Minimum 4 years of experience related to the specific labor category with at least a portion of the experience within the last 2 years or a Bachelor's degree in an area related to the labor category from a college or university accredited by an agency recognized by the U.S. Department of Education
Qualification
Required
Demonstrated experience serving customers who need technical assistance via phone or e-mail; troubleshooting, diagnosing, and resolving technical hardware and/or software issues, and providing quick resolution and customer service
Demonstrated experience working help desk issues in a classified environment, excellent oral and written communication skills
Minimum 4 years of experience related to the specific labor category with at least a portion of the experience within the last 2 years or a Bachelor's degree in an area related to the labor category from a college or university accredited by an agency recognized by the U.S. Department of Education
Benefits
Free Platinum-Level Medical/Dental/Vision coverage, 100% paid for by ENS
401k Contribution from Day 1
PTO + 11 Paid Federal Holidays
Long & Short Term Disability Insurance
Group Term Life Insurance
Tuition, Certification & Professional Development Assistance
Workers' Compensation
Relocation Assistance
Company
ENS Solutions, LLC
Essential Network Security (ENS) Solutions, LLC is a veteran owned, highly regarded IT consulting and management firm.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Titus Ogunyemi
President & CEO
Company data provided by crunchbase