Pollard PLLC · 1 hour ago
Case Initiation Specialist
Pollard PLLC is a law firm known for defending employees and executives in high-stakes legal cases. The Case Initiation Specialist will manage the intake process, determining which cases advance to litigation and ensuring thorough documentation and follow-up on leads.
Law Practice
Responsibilities
Full ownership of intake and lead tracking
Screening and triaging matters by priority
Relentless follow-up on all leads — no drop-offs, no untracked matters
Gathering documents and information via Clio
Answering and returning calls as needed to move matters forward
Moving matters from initial contact through signed engagement and into pre-litigation
Managing a high lead volume (dozens at a time; potentially 100+ per week)
Ensuring viable matters are fully papered and ready for litigation handoff
Closing out weak, incoherent, or low-value matters efficiently and professionally
Screening out a large number of matters is an expected and essential part of this role
Qualification
Required
Extremely organized and detail-oriented
Comfortable managing high volume under pressure
Willing to follow templates and defined criteria exactly
Persistent and disciplined in follow-up
Comfortable telling people 'no' when appropriate
Uninterested in freelancing, improvising, or 'lawyering' beyond scope
Calm, direct, and able to separate facts from emotion
Preferred
Lawyers or legal professionals who enjoy early-stage case screening, organization, and execution
People who take pride in process discipline, accuracy, and follow-through
Professionals who are not viewing the role as a stepping stone, but as ownership of a defined, high-responsibility function
Candidates comfortable applying criteria and saying 'no' when facts do not support a case
Benefits
Health Coverage: Employer-funded ICHRA (Individual Coverage Health Reimbursement Arrangement)
Paid federal holidays
10 days in Year 1
15 days starting in Year 2.
20 days after Year 4
PTO is a single flexible pool (vacation, sick, or personal time)
Company
Pollard PLLC
Pollard PLLC is a law firm located in downtown Fort Lauderdale, Florida and focused on competition law.
Funding
Current Stage
Early StageCompany data provided by crunchbase