Kaiser Permanente · 5 hours ago
VP, Enterprise Creative Services
Oakland, CA
Full-time
Onsite
Director/Executive
$297K/yr - $371K/yr
15+ years expKaiser Permanente is seeking a VP of Enterprise Creative Services to oversee creative strategy and direction for the organization. This role involves leading a large team of creative professionals, managing client relationships, and ensuring operational excellence in delivering high-quality creative outputs that align with business objectives.
Health CareHospitalMental HealthNon ProfitPersonal Health
Responsibilities
Oversee delivery of high quality and impactful creative deliverables across all capability teams; provide creative guidance to Team Leads as needed, particularly for high-stake campaigns and deliverables
Establish creative standards that define how best to represent our brand; setup processes that continuously review all work for adherence to brand standards and compliance
This role must balance competing priorities, resolve resource conflicts, and ensure resources are available where and when needed
Collaborate with regional and national Marketing and Communication leaders to direct brand and creative expression to ensure that messaging and content are of highest quality and in line with corporate brand standards and the organization-s strategy
Lead the team with a focus on high-impact creative, operational excellence and efficiency-reducing waste in all processes and prioritizing internal creative execution over external agency engagement
Lead strategic planning and demand planning to ensure Creative Services works in alignment with Kaiser Permanente-s strategic goals and keeps pace with changing marketplace demands and trends
Establish processes to measure and report on impact and performance of creative output
Manage budgets across creative services including best practice and efficient vendor/supplier strategy and management. This includes overseeing creative agency vendor consolidation across the enterprise
Lead efforts to educate business partners on how to effectively use Creative Services core service offerings
Ensure creative work solves business partner needs; provide direct counsel to the partners or guidance to team or leads to elevate quality of strategic creative counsel provided
Oversee the work of the creative team to ensure project teams are meeting timelines, budget, requirements, and scope expectations of the business partners
Own critical business partner relationships and provide direct supervision for work done for these business partners
Build a cohesive team culture and lead any programs or initiatives needed to support team members through the centralization/integration process
Build career paths and provide professional development to attract and retain top talent
Oversee all hire/fire staffing decisions affecting the Kaiser Permanente Enterprise Creative Services team
Qualification
Required
Minimum fifteen (15) years of progressively responsible experience building and maintaining an internal creative agency including marketing and communication creative strategies (agency and corporate)
Bachelor-s degree required
Experience in executing creative work (editorial, video, digital, or graphic design), and evaluating and bringing new marketing and communication programs and strategies for internal and external audiences strongly desired
Successful experience in the leadership, coordination, and management of large initiatives, including change management, to deliver successfully aligned outcomes in a large complex matrixed organization (multi-regional and multi-product)
Experience in effectively communicating with a diverse workforce - geographically, educationally, professionally, and more - with targeted communications tailored to their needs
Experience in developing and executing plans to address prioritization of work with various timeline requirements
Experience working in highly regulated industries such as health care, insurance, financial services, preferred five years or more experience with leading large organizations, preferably across multiple geographic locations
Demonstrated ability to collaborate, communicate and work effectively with senior executives and a broad cross section of business and project management leadership from a broad range of functional areas
Demonstrated ability to influence and motivate interdisciplinary teams and individuals who are not direct reports
Prior experience that demonstrates leadership in developing strategic initiatives and driving change across very large, decentralized organizations and despite some level of ambiguity
Demonstrated ability in integrating numerous complex projects, integrating multiple strategic and operational models, assessing outcomes/gaps, and managing resources to meet project timelines
Clear and effectively written and verbal communication skills
A positive and optimistic leadership style that is maintained despite tight deadlines and competing priorities
The ability to build and increase relationship effectiveness and facilitate collaboration while managing discussion to promote diversity of thought and conflicting points of view regarding issues of significant economic and strategic significance
The ability to bring these conflicting points of view to productive resolution in a timely manner
Ability to see, understand and communicate end-to-end processes, cross-boundary dependencies, and downstream effects, i.e., systems thinking
Preferred
Masters in marketing, communications, or related degree preferred
Company
Kaiser Permanente
Kaiser Permanente is a health organization that offers disease prevention, mental healthcare, and chronic disease management services.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$7.48M2018-07-17Grant· $0.08M
2014-08-05Grant· $7.4M
Leadership Team
Gregory Adams
Chair and Chief Executive Officer
James L. Robinson III
Senior Vice President/Area Manager
Recent News
2026-01-24
2026-01-23
2026-01-23
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