OrthoArizona · 11 hours ago
MRI Scheduling Coordinator
Chandler, AZ
Full-time
Onsite
Entry Level
1+ years expOrthoArizona is one of Arizona’s largest privately owned and comprehensive orthopedic practices. They are seeking a Patient Scheduling Coordinator to assist with scheduling appointments, verifying insurance, and managing patient data while ensuring excellent customer service and adherence to provider protocols.
Health CareMedical
Responsibilities
Answer phone in prompt, courteous and helpful manner, screen, and route calls if applicable
Make sound decisions on how to best assist the patient based on their needs, presented questions, or issues
Collect important patient data to ensure ease of scheduling
Verify insurance is active, and update insurance information as needed prior to scheduling
Schedule appointments accurately in conjunction with provider protocols and patient’s needs
Have a deep understanding of the most up to date provider protocols and anticipate changes in protocols
Create patient note in the EMR with the correct medical terminology associated with issues the patient presented
Research and understand patient record for proper referral and/or imaging documentation, while answering related questions regarding patient charts
Meet individual quotas and key performance indicators (KPIs), as well as assist in accomplishing team goals
Continue to expand knowledge of practice management software as updates occur
Follow all Standard Operating Procedures
Understand/Perform training on practice management software
Other duties as assigned
Qualification
Required
Excellent customer / patient service skills
Deep understanding and Knowledge of medical terminology
Working knowledge of computer programs
Excellent written and verbal communication skills
High School diploma or GED
Preferred
Prefer one-year medical office experience
Bilingual is a plus
Basic phone handling skills. Contact Center experience
Basic knowledge of insurance plans and the specialty referral process
Benefits
Robust paid time off package including, sick time, holidays, & paid time off!
Medical with multiple different plan options.
Health Savings account + company contributions.
Dental & Vision insurance.
401(k)
Pet insurance.
ID Theft protection & Legal assistance.
Company
OrthoArizona
OrthoArizona is a medical practice company specializing in joint treatment and sports medicine services in Arizona.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Doug Vang
Chief Executive Officer
Joe Clark
CEO
Recent News
2026-01-05
2025-06-05
StreetInsider.com
2024-12-19
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