IT SUPPORT jobs in United States
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DiVal Safety Equipment, Inc. · 5 hours ago

IT SUPPORT

DiVal Safety Equipment is seeking an IT Systems Technician to join their dynamic I.T. team in Buffalo, New York. The role focuses on maintaining employee workstations and office hardware while providing support for technology-related issues to enhance business efficiency.

Business DevelopmentWholesale

Responsibilities

Perform basic set-up and maintenance of user profiles, computers, printers, and other basic office hardware. Manage updates and anti-virus protection
Log and track deployment of all hardware in use and in storage
Act as the first point of contact for all technology-related issues. Receive, document, and respond to all requests. Take ownership of support requests. Promptly and effectively resolve basic requests related to computers, applications, printers, phones, and connectivity. Escalate as needed
Document and communicate repetitive issues to help identify training and technology needs
Promote continuous improvement within the department – submitting 6-9 improvements annually to maintain or improve system integrity

Qualification

Windows 10Windows 11Office 365Network connectivityActive DirectoryLinuxAnalytical skillsOrganizational skillsCommunication skillsTeam player

Required

Experience supporting and troubleshooting the following: Computers, printers, mobile devices and related office equipment
Windows 10, Windows 11, Linux, Office 365, Edge and Chrome
Windows Server experience
Network connectivity
Strong analytical and problem-solving skills
Strong planning and organizational skills
Good communication skills, both written and verbal
Possess a positive attitude, a team player
High School diploma/GED equivalent with 2+ years relevant experience

Preferred

Experience with Active Directory/Group policy is a plus

Benefits

Medical/Dental/Vision
401k
Paid time off

Company

DiVal Safety Equipment, Inc.

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DiVal is a premier B2B distributor of safety equipment, industrial and contractor tools & supplies, and maintenance, repair and operating (MRO) products.

Funding

Current Stage
Growth Stage

Leadership Team

C
Chuck Vallone
Founder and Ecommerce Manager
J
Joe DiMaggio
Founder
Company data provided by crunchbase