Capital Health (US) · 20 hours ago
IT Field Analyst I
Pennington, NJ
Full-time
Onsite
Entry Level
$23.55/hr - $34.22/hr
2+ years expCapital Health is the region's leader in providing progressive, quality patient care with significant investments in our exceptional physicians, nurses and staff. The IT Field Analyst I provides on-site technical support to all CH locations, resolving hardware, software, networking, telecom, and enterprise application issues in person, ensuring seamless IT operations across hospital, clinical, and office environments.
Health CareMedicalOncology
Responsibilities
Provides on-site technical support and troubleshooting for IT-related issues
Installs, configures, and repairs PCs, laptops, printers, peripherals, and telecom hardware
Troubleshoots network connectivity issues (wired & wireless) and VoIP phone system issues
Supports audio-visual and media equipment setup for meetings and events
Assists with IT asset deployment, workstation setups, and hardware relocations
Responds to urgent IT service requests in hospital and office settings
Qualification
Required
Associate degree in Information Technology, Computer Science, or a related field preferred. Equivalent work experience in IT support roles may be considered
Two years' prior experience in IT desktop support, break/fix, or hardware troubleshooting is a plus
CompTIA A+ (must be obtained within 6 months of hire)
Drivers License
Basic knowledge of desktop hardware, printers, network configurations, peripherals, and telecom systems
Ability to install, troubleshoot, and maintain Windows and macOS devices
Familiarity with telecom support including VoIP phone setup, troubleshooting call quality, and softphone applications
Familiarity with Active Directory, user access management, and IT security policies
Strong problem-solving and hands-on troubleshooting abilities
Excellent customer service skills when working with users in person
Preferred
ITIL Foundation
Microsoft Modern Desktop Administrator
Network+
Benefits
Retirement Savings and Investment Plan
Disability Benefits – Short Term Disability (STD)
Sick Time Off
Employee Assistance Program
Company
Capital Health (US)
Capital Health is the region’s leader in providing progressive, quality patient care with significant investments in our exceptional physicians, nurses and staff, as well as advanced technology.
1001-5000 employees
H1B Sponsorship
Capital Health (US) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (1)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$1MKey Investors
Bank of America
2023-05-03Grant· $0.5M
2022-10-13Grant· $0.5M
Leadership Team
Arlene Walsh
Chief Operating Officer
Stephen Miller, JD
Sr. Vice President, Chief Legal Officer
Recent News
The Philadelphia Inquirer
2025-09-02
Company data provided by crunchbase