APMEX, Inc. · 16 hours ago
Senior Commercial Operations Officer- Hybrid OKC, OK
Oklahoma City, OK
Full-time
Hybrid
Senior Level
5+ years expAPMEX, Inc. is seeking a Senior Commercial Operations Officer to ensure the smooth execution of operational activities including refining, trading, and logistics. The role involves operational leadership, process improvement, and collaboration across departments, while managing daily processes and compliance standards.
E-CommercePrecious MetalsRetail
Responsibilities
Perform and monitor daily operational processes within refining, trading, and back-office functions
Work closely with traders, brokers, logistic agents, inspection companies, clients, and suppliers to ensure smooth coordination and communication among internal/external stakeholders
Manage and monitor physical precious metal deliveries from/to group refineries, from/to third parties- banks, including exchanges (mainly CME)
Verify completeness and accuracy of incoming/outgoing documentation (invoices, air waybills, packing lists, assay certificates, etc.) and ensure timely system inputs
Forecast, record and follow up on provisional and final outgoing and incoming payments, in coordination with the Treasury Department
Manage physical metals inventories in diverse storage locations including exchange depositories, and related warrants
Collaborate with the Logistics Department to monitor all physical movements and ensure operational accuracy
Reconcile client accounts and balances, following up on price fixing, payments, and delivery schedules
Provide operational coverage during staff absences or high-volume periods, including independent management of operations for the US–LATAM time zones
Maintain comprehensive and up-to-date Standard Operating Procedures (SOPs)
Identify and assess process or system inefficiencies, risks, or gaps, and recommend practical solutions for improvement
Support issue resolution and exception handling, escalating when appropriate
Participate in testing and implementation of system or process enhancements
Execute all operational activities accurately and on schedule, ensuring alignment with business, regulatory, and compliance standards
Enforce internal controls and adherence to operational procedures
Maintain accurate records and reporting to ensure transparency, traceability, and audit readiness
Promote synergies and foster strong collaboration across departments
Propose improvements and contribute innovative ideas
Carry out duties in a gender- and diversity-sensitive manner
Perform other responsibilities as assigned
Qualification
Required
Bachelors's degree in economics, finance, or a related field
Minimum 5-8 years of work experience, in an operational role, required ideally within a base metals or precious metals environment
Strong knowledge of trading agreements/contracts, Incoterms, payment instruments/guarantees (LC-SBLC)
Proven ability to manage multiple priorities and maintain high standards of accuracy and compliance
Fluent in English, proficiency in Spanish or French is a plus
Self-starter with the ability to work independently
Strong analytical and problem-solving skills with attention to detail
Excellent organizational, communication, and documentation abilities
Demonstrated ability to work collaboratively across departments
Excellent interpersonal skills and customer orientation
Proactive, agile, and flexible mindset, reactive to requests
Team player with the ability to interact effectively with colleagues from diverse cultural backgrounds
Full professional proficiency in Office 365 is expected
Preferred
Knowledge of derivatives and their operational implications is an asset
Benefits
Medical, Dental, and Vision
Short Term Disability & Long-Term Disability
Life Insurance
401K (Company matches!)
Free Lunch every day
Tuition Reimbursement
College Debt Repayment
9 Paid Holidays
Paid Time Off with Sell Back Option
Paid Day off for your Birthday
Paid Volunteer Opportunities
Lunch and Learns
Company
APMEX, Inc.
For more than 15 years, APMEX has been one of the nation’s largest Precious Metals e-retailers.
201-500 employees
H1B Sponsorship
APMEX, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2023 (2)
2022 (1)
2021 (1)
2020 (3)
Funding
Current Stage
Growth StageLeadership Team
Bryan Greenwood
Vice President of Finance and Accounting
Scott Thomas
President
Recent News
2025-11-10
2025-10-09
2025-07-31
Company data provided by crunchbase