Millennium · 18 hours ago
Crisis Management Program Manager
New York, NY
Full-time
Onsite
Senior Level, Lead/Staff
$160K/yr - $250K/yr
12+ years expMillennium is a global financial institution, and they are seeking a Crisis Management Program Manager to lead their Global Response Operations program. The role involves overseeing Global Threat Intelligence, developing operational resiliency strategies, and serving as a primary crisis advisor during significant events.
Asset ManagementFinanceFinancial ServicesHedge Funds
Responsibilities
Develop and own global response operations to drive operational resiliency, aligned with enterprise risk appetite, regulatory expectations, and industry standards (e.g., ISO 22301, ISO 31000)
Maintain the Crisis Management Framework (CMT charter, regional and site structures, severity levels, escalation criteria) and a comprehensive resiliency program
Partner with Enterprise Risk, Cyber, IT, Corporate Real Estate, HR, Legal, Compliance, and Operations to ensure a coordinated operational resilience posture
Serve as primary crisis advisor to the CSO and Corporate Crisis Management Team (CMT) during multi-region or high-impact events (safety, security, cyber-physical, operational, reputational, geopolitical)
Ensure clear, rehearsed activation protocols and handoffs between GSOC, regional/site IMTs, and the CMT; assume incident commander / deputy CMT lead role when required
Maintain and regularly update scenario playbooks (e.g., cyber outage with physical impact, regional conflict, terrorism, civil unrest, severe weather, major vendor failure)
Assess existing prepare/recover methodologies and develop an integrated Resiliency framework
Work closely with cross-functional teams to understand existing protocols for key functions and locations
Oversee the Global Threat Intelligence function, setting collection and analysis priorities based on the firm’s footprint and risk profile (geopolitics, terrorism, civil unrest, crime, cyber-physical, climate, regulatory/social trends)
Ensure production of concise, decision-ready products (country profiles, flash alerts, risk outlooks, executive briefs) that drive specific crisis management and resiliency actions
Define clear triggers from intelligence to action (travel limitations, office posture changes, additional security measures, CMT/IMT activation, exercise themes)
Design and run global crisis exercises for the C-suite and regional leadership; oversee regular regional and site tabletop and functional drills
Set standards and content for resiliency and intelligence-related training (CMT, IMTs, GSOC, BC coordinators) and support awareness campaigns in partnership with HR and Communications
Drive a resilience culture, ensuring leaders know their roles in crises and staff understand core response actions and reporting channels
Lead After-Action Reviews for major incidents and exercises; track and close corrective actions, feeding lessons into strategy, policies, and plans
Maintain dashboards and metrics on crisis events, threat environment, and readiness, for regular CSO and Board-level reporting
Represent the firm in industry forums on resiliency and threat topics; maintain working relationships with peer institutions, law enforcement, emergency services, and key vendors
Qualification
Required
12–15+ years in crisis management, business continuity, corporate security, intelligence, or operational resilience
Experience in a global financial institution or similarly complex, regulated environment preferred
Proven track record leading complex, multi-jurisdiction incidents and senior-level exercises, including direct interaction with C-suite and Boards
Demonstrated experience building or maturing resiliency and/or intelligence programs (frameworks, governance, metrics, tooling)
Strong understanding of global threat landscapes (geopolitical, terrorism, civil unrest, climate, cyber-physical) and their impact on financial markets, operations, and staff safety
Deep familiarity with relevant standards and regulatory regimes (e.g., ISO 22301, operational resilience frameworks in UK/EU/US/APAC)
Exceptional executive communication and influence skills, capable of synthesizing complex information into clear recommendations under time pressure
Strategic and systems thinking; able to connect threats, operations, and business outcomes
Calm, structured leadership and sound judgment under pressure
Strong analytical mindset with an intelligence-led, risk-based approach
High integrity, discretion, and sensitivity to privacy, legal, and cultural differences across countries
Program and change management skills, with the ability to drive adoption across regions and functions
Benefits
Discretionary performance bonus
Comprehensive benefits package
Company
Millennium
Millennium is a global, diversified alternative investment firm, founded in 1989, which manages $83.5 billion in assets.
5001-10000 employees
H1B Sponsorship
Millennium has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (264)
2024 (146)
2023 (156)
2022 (146)
2021 (73)
2020 (86)
Funding
Current Stage
Late StageLeadership Team
Israel Englander
Chairman and Chief Executive Officer
Ajay Nagpal
President and Chief Operating Officer
Recent News
2026-01-23
2026-01-09
2025-12-26
Company data provided by crunchbase