Garner Health · 1 hour ago
Strategic Accounts Manager
Garner Health is a fast-growing healthcare technology company focused on transforming the healthcare economy. The Strategic Accounts Manager will be responsible for retaining and upselling major employer clients while ensuring they receive excellent service and achieve desired results.
Big DataBusiness IntelligenceEmployee BenefitsHealth CareMedical
Responsibilities
Own the process to retain and upsell some of Garner’s largest employer clients
Collaborate with account managers to ensure Garner’s important clients have an excellent experience
Become our client’s trusted strategic partner on plan design, bending cost trends and driving plan performance
Work with clients to resolve strategic problems and ensure Garner is delivering value to the employer’s health plan and members
Establish and manage some of the most important strategic broker and client relationships
Monitor and anticipate the strategic needs of your book of business
Monitor overall client health and execute strategic plans to proactively address key account risks
Collaborate with product, data, and technology teams to deliver customized reports and presentations demonstrating the value and ROI of Garner
Drive improved net revenue retention and other KPIs for your book of business
Qualification
Required
Deep health plan design and benefits knowledge, including experience advising large and Enterprise employer clients on benefits strategy and cost performance
7+ years of experience in a commercially-oriented account management or sales role in the employee benefits space
A deep commercial focus with the desire to be measured and compensated via the retention and growth of your book of business
Proven results of achieving retention and upsell targets year over year
A self-starter with the strong desire to work in an ambiguous, rapidly evolving, and fast-paced startup environment with notable upside
Excellent communication and presentation skills
Problem solver in ambiguous situations
Strong communicator who can effectively articulate a vision
The ability to travel up to 25% of the time
A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback
Benefits
Flexible PTO
Medical/Dental/Vision plan options
401(k) with company match
Flexible spending accounts
Teladoc Health
Company
Garner Health
Garner Health is a technology-driven platform providing healthcare services and helping people search for doctors.
Funding
Current Stage
Growth StageTotal Funding
$61.3MKey Investors
RedpointFounders Fund
2021-12-14Series B· $45M
2021-02-03Series A· $12.5M
2020-01-13Seed· $3.8M
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