A-Line Staffing Solutions · 3 hours ago
Salesforce Product Owner - NO C2C
Charlotte Metro
Contract
Hybrid
Senior Level
$50/hr - $50/hr
5+ years expA-Line Staffing Solutions is seeking an experienced Product Owner to lead the development and execution of strategic auto remarketing initiatives within Salesforce. The role involves maximizing customer experience and operational efficiency by streamlining remarketing processes and collaborating with various stakeholders.
Human ResourcesInformation Technology
Hiring Manager
Andrew Torchine
Responsibilities
Lead the development and launch of 3rd party remarketing process end-to-end within Salesforce
Ensure optimal customer experiences across various personas
Gather, document, and refine business requirements, system specifications, analytics needs, and support orchestration of user acceptance testing
Prioritize feature and story backlogs to optimize value for both customers and the business, forming a strategic roadmap
Collaborate with stakeholders and development partners to ensure the success of 3rd party remarketing processing
Support the Product Director in leading an Dealer Relationship Management Application Strategy, focused on optimizing the Salesforce product to support processes and procedures for remarketing activities
Measure and understand product performance, championing the Voice of the Customer
Maintain expertise in Salesforce platform capabilities to support driving and influencing our strategic direction
Write and maintain detailed requirements, defining customer experiences and remarketing processes to identify necessary system and process enhancements
Lead requirements gathering sessions with business partners and cross-functional teams to address competitive differentiators, usability, sales and service needs, risk mitigation, and overall customer satisfaction
Lead agile scrum teams, collaborating with scrum masters, APOs, QA testers, developers, and UX designers to complete sprints and deliver feature enhancements
Coordinate integrated roadmaps with other product owners to deliver capabilities and facilitate enhancement releases supporting business strategies, including beta testing
Leverage data, conduct benchmarking, and stay informed on industry trends to drive insights and determine next best actions/enhancements for the 3rd party remarketing process and/or Salesforce as a product
Qualification
Required
Bachelor's degree in business, marketing, information systems, or a related field, or equivalent work experience
5+ years of experience as a Product Owner
2+ years of experience in coaching and/or managing team members
1+ years of experience working in an Auto line of business within financial services
Proven product leadership experience at strategic and tactical levels, supporting business units in developing and executing product strategies
Ability to leverage data to drive product enhancements and respond to feedback
Experience collaborating with design and content teams to meet product objectives
Proven ability to drive change and consensus across organizations, comfortable leading through influence
Experience in agile/scrum product development lifecycle and Jira (or similar systems) required
Highly effective communicator, capable of presenting to senior executives and business partners
Well-organized and thorough approach, able to balance multiple requests and competing priorities
Highly adaptable, experienced in dynamic, fast-paced, cross-functional environments
Preferred
Experience as a Digital Product Owner in financial services or auto servicing preferred
Company
A-Line Staffing Solutions
A-Line Staffing Solutions is a staffing and recruiting company specializing in pharmaceutical, medical, and IT staffing services.
501-1000 employees
H1B Sponsorship
A-Line Staffing Solutions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (3)
2021 (4)
2020 (8)
Funding
Current Stage
Late StageCompany data provided by crunchbase