Lead Client Experience Manager jobs in United States
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Ladders · 23 hours ago

Lead Client Experience Manager

positionUnited States
timeFull-time
remoteRemote
seniorityLead/Staff
money$230K/yr - $270K/yr
date8+ years exp

Ladders is a leader in the Healthcare space, seeking a Lead Client Experience Manager to drive outcomes for customers and stakeholders. This role involves generating new business opportunities, cultivating client relationships, and leading a high-performing team to meet corporate objectives.

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Growth OpportunitiesbadNo H1Bnote

Responsibilities

Generate new business opportunities with media buying agencies and Life Science companies
Cultivate relationships with clients to match engagement/media solutions with their marketing needs
Negotiate and identify new opportunities to meet sales goals independently
Prepare and deliver capabilities presentations and product demonstrations
Lead strategic initiatives to drive innovation and meet corporate objectives
Develop strategic account plans for managing client brands
Manage a high-performing team of Client Experience Managers

Qualification

Digital sales experienceHealthcare experienceLeadership experienceDigital media analyticsClient presentations

Required

Bachelor's Degree and 8+ years of experience in digital sales, media, or creative agencies
Healthcare experience required, particularly in Point of Care, Programmatic, or Pharmaceutical sectors
Strong understanding of digital media terms and analytics
Demonstrated leadership experience managing people
Willingness to connect with clients in the NYC area and limited travel outside it
Skilled in creating compelling client presentations to secure business opportunities

Benefits

100% Remote work with home office reimbursement
Flexible PTO and 8 company holidays
Monthly reimbursement for cellphone, internet, and wellness expenses
12-week paid parental leave for U.S. employees
Variety of insurance options available
Continuing education and professional certification reimbursement
Opportunities to join an Employee Resource Group

Company

Ladders

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Ladders is the home for $100K+ careers
dateFounded in 2003
location
New York, New York, USA
people-size51-200 employees
web-link
http://www.theladders.com

Funding

Current Stage
Growth Stage
Total Funding
$7.25M
Key Investors
Matrix
2004-11-08Series A· $7.25M

Leadership Team

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Marc Cenedella
Founder
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