Culligan by Consolidated Water Group, LLC. · 2 hours ago
Office Manager
Culligan by Consolidated Water Group is the world’s leading water expert, delivering high-quality water solutions. They are currently seeking a detail-oriented, customer-focused Office Manager to play a critical role in the daily operations of one of their branches, ensuring smooth office operations while supporting customers, staff, and leadership.
Consumer Services
Responsibilities
Serve as the manager-on-duty as needed, ensuring consistent office coverage and support
Supervise front office and clerical staff, including scheduling, task assignments, coaching, performance feedback, and hiring support
Partner with the General Manager on billing reviews, expenditures, and budget considerations
Coordinate with field teams to support daily operational needs
Act as the escalation point for complex customer concerns and resolve issues professionally and efficiently
Handle inbound calls, sales lead follow-ups, work order reviews, discounts, and invoice accuracy
Support collections efforts as needed
Manage accounts payable and ensure timely vendor payments
Maintain accurate financial records and support audits and reporting
Monitor office processes to ensure accuracy, efficiency, and compliance
Serve as the branch expert for the IFS (Integrated Field Service) system
Train office staff on IFS best practices and updates
Partner with corporate and regional teams on system enhancements
Support and complete special projects and additional assignments as requested by leadership
Qualification
Required
Associate or Bachelor's degree in Accounting, Business, Finance, or a related field (or equivalent experience)
2+ years of business office experience required
Working knowledge of accounting, billing, collections, and expense management
Strong communication, organization, and decision-making skills
Proven ability to lead, coach, and manage performance
Proficiency in Microsoft Office and office systems
Preferred
3–5 years of office management, finance, or accounting experience preferred
Benefits
Medical, Dental & Vision Insurance
Life Insurance
401(k) with company match
Paid Time Off
Additional voluntary benefits