The University of Texas at Austin · 1 day ago
Executive Director of Orientation and Family Engagement
Austin, TX
Full-time
Onsite
Lead/Staff, Director/Executive
5+ years expThe University of Texas at Austin is seeking an Executive Director of Orientation and Family Engagement. This role leads the vision and execution of the student and family onboarding experience, ensuring a cohesive approach to transition programming and overseeing staff to enhance engagement and belonging among new students and their families.
Corporate TrainingEducationHigher EducationUniversities
Hiring Manager
Lisa Jimenez
Responsibilities
The Executive Director designs and continually elevates a comprehensive Orientation and family experience that prepares students for academic life, fosters community involvement, and sets the foundation for their long‑term engagement. This includes developing the program’s identity and feel, integrating Orientation with academic and co‑curricular units, and implementing metrics to evaluate program impact and customer satisfaction
This role oversees multi‑million‑dollar budgets, staffing, and operational processes; leads revenue generation strategies; conducts fundraising; and cultivates relationships with donors, foundations, corporations, and government partners. The Executive Director ensures efficient operations through assessments, national environmental scans, and adherence to relevant laws, policies, and trends
The Executive Director leads the development of major University programs, including new student, transfer, and family orientations; Family Weekend; and other high‑profile initiatives. They serve as the primary liaison to University Events and Experience and external vendors, and they coordinate institution‑wide communication strategies for families. This includes crisis mitigation planning, consistent messaging, and stewardship of the University’s Orientation and Family Engagement brand
The Executive Director provides vision and supervision for the Director of Orientation, the Associate Director of Texas Parents, and the broader staff portfolios that deliver Orientation and Family Engagement programming. They foster a collaborative culture, oversee cross‑unit staffing models, and guide teams in delivering polished, high‑impact services and events
Qualification
Required
Bachelor's degree in business, hospitality management, public administration, nonprofit management, higher education, or a related field
Minimum of 5-8 years of management experience in nonprofits, corporations, or higher education, including fiscal oversight and staff supervision
Experience designing and implementing high visibility, large-scale events
Experience implementing customer service protocols, including for high-profile clients
Experience measuring ROI and providing reports to executive leadership for events and other initiatives
Experience conducting and planning assessment activities
Ability to collaborate and share resources based on programmatic needs
Strong fiscal acumen, including knowledge of corporate partnerships, fundraising, revenue generation, and financial forecasting
Demonstrated ability to work collaboratively with stakeholders
Professional demeanor and ability to maintain sensitive information
Excellent interpersonal, written, and verbal communication skills
Equivalent combination of relevant education and experience may be substituted as appropriate
Preferred
Master's degree in business, hospitality management, public administration, nonprofit management, higher education, or a related field
More than 8 years of management experience in nonprofits or corporations, including fiscal oversight and staff supervision
Experience with high level project management and directing multifaceted units
Demonstrated work with and understanding of reputational and financial risks
Experience with customer satisfaction metrics (e.g., Net Promoter Score, CSAT, CES, or other service level agreement metrics)
Experience building partnerships and collaborating across departments
Experience supervising Associate Director or Director level staff (or equivalent)
Proven ability to assess program outcomes qualitatively and quantitatively
Demonstrated ability to enhance revenue streams
Company
The University of Texas at Austin
The University of Texas at Austin is one of the largest public universities in the United States.
10001+ employees
H1B Sponsorship
The University of Texas at Austin has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (282)
2024 (210)
2023 (175)
2022 (186)
2021 (187)
2020 (190)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Republic Capital Group
2022-09-14Series Unknown
Leadership Team
Will Whiting
Chief Development Officer
Recent News
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