Onboarding Specialist jobs in United States
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Ticket Crushers, A Law Corporation · 4 hours ago

Onboarding Specialist

Crisprecruit is seeking an Onboarding Specialist at The Greening Law Group, a distinguished criminal defense firm in Texas. The role involves managing initial client interactions, ensuring timely follow-ups, and supporting the firm's mission of delivering effective legal representation.

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Growth Opportunities

Responsibilities

Lead Pipeline Management: Oversee approximately 150 inbound leads per month, ensuring timely and effective follow-up
Client Qualification: Assess prospective clients swiftly, emphasizing their ability to engage our services and arrange consultations
Closing Expertise: Utilize persuasive communication to secure client retainers, targeting a goal of 20 new clients monthly
Responsive Communication: Remain accessible during weekends and evenings to manage inquiries and schedule consultations effectively. Same-day response SLA; weekend coverage rotation; evening responsiveness when leads come in
System Optimization: Audit and enhance existing systems for lead management, reducing manual processes and implementing effective automations
Strategic Messaging: Develop compelling communication materials to drive client engagement and conversion
KPI Tracking: Maintain detailed records of conversions and report progress towards monthly and quarterly targets
Collaborative Engagement: Coordinate with legal teams and external partners to optimize lead quality and intake processes

Qualification

B2C phone salesCRM systemsAutomation toolsPersuasive communicationClient qualificationStrategic innovationFinancial conversancySelf-driven

Required

Proven experience in B2C phone sales with a strong track record of meeting and exceeding sales targets
Skilled in CRM systems and automation tools, with the ability to improve and implement lead processes
Outstanding verbal and written communication skills, adept at crafting persuasive messages
Comfortable discussing financial commitments with prospective clients, ensuring alignment with service offerings
High-functioning, motivated individual capable of working independently without constant supervision
Ability to introduce creative approaches to enhance client acquisition and retention strategies
Follow up on aged leads (30–180 days) to recover missed opportunities

Preferred

Flexibility is supported as long as coverage + SLAs are consistently met. Preferred: in-office (College Station)

Benefits

Competitive Compensation
Health and Wellness
Work-Life Balance
Professional Development

Company

Ticket Crushers, A Law Corporation

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The experienced attorneys at Ticket Crushers, the Bay Area's premier Traffic and DUI Law Firm represent clients throughout the San Francisco Bay area for Traffic Violations, Criminal Defense, and Driving Under the Influence ("DUI"​) charges.

Funding

Current Stage
Early Stage

Leadership Team

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Christopher D'Anjou
Attorney At Law/Managing Partner
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Stephanie Martinez
Chief Operations Officer
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