The Fountain Group · 22 hours ago
Windows Desktop Support Analyst (Lab Computing Analyst)
The Fountain Group is currently seeking a Windows Desktop Support Analyst for a prominent client. This role involves providing technical support for computer/data center operations, including installation, configuration, and troubleshooting of hardware and software.
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Responsibilities
Applies professional-level technical skill and judgment to provide non-routine technical support for computer/data center operations
Installs, configures and troubleshoots server and non-desktop computer hardware, software, systems and other resources in a data center or other centralized computer network setting
Maintains access control, data integrity and file system security for the computer/data center environment
Monitors, tracks and records system performance and utilization metrics
Communicates highly technical information to both technical and nontechnical personnel
Recommends process, hardware and software solutions, including new acquisitions and upgrades, to improve computer/data center efficiency
May participate in development of information technology and infrastructure projects
May be internal or external, client-focused, working in conjunction with Professional Services and outsourcing functions
May include company-wide, web-enabled solutions
Qualification
Required
Desktop Support / Windows Systems Support Specialist with minimum of 2+ years of experience (Bachelors Degree with 2 years / Associates Degree with 3 years / HSD with 4+ years' experience)
2+ years of technical experience including (but not limited to); Windows technologies including Microsoft Office, basic networking, remote computing and backup systems
Preferred
Experience with scientific instrumentation, Life Science environment, validated environment, experience working in GxP, ISO, and FDA compliant facilities, pharma companies or hospitals will be a PLUS
Benefits
Referral Bonus
Company
The Fountain Group
The Fountain Group is a staffing firm that specializes in rendering contingent workforce solutions to various industries.
H1B Sponsorship
The Fountain Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (52)
2024 (34)
2023 (21)
2022 (42)
2021 (41)
2020 (14)
Funding
Current Stage
Late StageRecent News
Kelly Services, Inc.
2025-05-17
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