Duke Energy Corporation · 7 hours ago
Service Technician I, II, or III - Greensboro, NC
Greensboro, NC
Full-time
Onsite
Entry, Mid, Senior LevelDuke Energy Corporation is dedicated to making a difference in people's lives and offers a rewarding career with opportunities for growth. The Service Technician position involves the safe installation and maintenance of natural gas facilities, requiring interaction with customers and proficiency in various technical tasks related to gas service work.
Clean EnergyEnergyHardwareHydroelectricOil and GasService Industry
No H1B
Responsibilities
Perform work assignments on customer’s premises; Interact with customers in a professional, respectful and courteous manner to promote good customer relations; answer customer-related inquiries regarding established Company policies and procedures and provide explanation of work performed
Utilize and become proficient in technology devices such as computer, smart phone, etc. for work assignments and to accurately record required information
Utilize tools such as maps and GPS to locate work assignments; Drive a company vehicle; Fleet assignments vary by location and generally include requirement to obtain a Commercial Driver’s License (CDL) medical card within 6 months of entering the position. Maintain the CDL medical card on a consistent basis thereafter
Identify, obtain and deliver materials needed for work assignments
Inspect and protect (paint) above ground appurtenances for atmospheric corrosion
Read meters
Install and program encoder receiver transmitters (ERTs)
Hang door tags
Work tenant changes, including soft close
Turn off and/or remove meter due to non-payment from customer (DNP)
Identify unauthorized use of gas and remove meter as required
Install residential and small commercial meters (up to Group III)
Complete turn on of customer meter, including dial test, lighting pilots and testing appliances/ equipment including but not limited to appliances in crawl spaces and attics
Act as a first responder on emergency orders
Repair cut service lines consisting of 3/4” and 5/8” plastic pipe
Complete 3rd party damage investigations to include proper documentation
Investigation of carbon monoxide, gas leak complaints; grade leaks
Check for odorant using sniff test
Investigate high bill complaints
Provide and perform non-jurisdictional services
Perform disconnect and reconnects of appliances
Install, troubleshoot and repair appliances and piping
Perform Home Warranty repairs
Perform and complete estimates
Other duties as assigned
Qualification
Required
High School diploma or GED
Experience using construction tools
Experience applying basic mechanical concepts and mechanical aptitude
Experience utilizing personal computers (PCs) in a Windows environment
Must possess and maintain a valid driver's license and, per local Fleet availability, have ability to obtain CDL medical card within 6 months of entering the position
Experience as a Service Technician I; Step 4
Experience working independently to serve customers
Must possess and maintain a valid driver's license and CDL medical card
Experience as a Service Technician II; Step 3
Preferred
Safety awareness and leadership
Demonstrated effective communication (verbal and written), interpersonal skills and customer orientation
Experience working independently to serve customers in a related environment
Two years technical school education or the equivalent job-related knowledge
Previous work experience with plumbing, electrical, heating and HVAC installation/maintenance, up to and including a license
Working knowledge of gas appliances
Experience with troubleshooting, problem solving and diagnostics of mechanical and/or electrical equipment
2-3 years or natural gas industry experience
Company
Duke Energy Corporation
Duke Energy, a Fortune 150 company headquartered in Charlotte, N.C., is one of America’s largest energy holding companies.
Founded in 1916
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.5B2023-04-04Post Ipo Debt· $1.5B
1978-01-13IPO
Leadership Team
Brian D. Savoy
EVP & CFO
S
Steve Immel
VP Carolina Coal Generation
Recent News
2026-01-16
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-16
2026-01-16
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