IT Service Desk Technician/Remote jobs in United States
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Apetan Consulting LLC · 15 hours ago

IT Service Desk Technician/Remote

Apetan Consulting LLC is seeking an IT Service Desk Technician who provides first-level technical support to users. The role involves troubleshooting hardware, software, and network issues while ensuring high customer satisfaction and smooth IT operations.

Information Technology

Responsibilities

Providing first-level technical support to users
Troubleshooting hardware, software, and network issues
Responding to service requests
Resolving incidents
Escalating complex issues
Ensuring smooth day-to-day IT operations
Maintaining high customer satisfaction

Qualification

Technical SupportIncident ResolutionService Request ManagementIT Operations ManagementCustomer Satisfaction

Required

Provides first-level technical support to users
Troubleshoots hardware, software, and network issues
Responds to service requests
Resolves incidents
Escalates complex issues
Ensures smooth day-to-day IT operations
Maintains high customer satisfaction

Company

Apetan Consulting LLC

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We are a prominent executive search & selection company, providing a wide range of recruitment solutions for various requirements.

Funding

Current Stage
Growth Stage
Company data provided by crunchbase