R&K Enterprise Solutions, Inc. · 2 days ago
Administrative Assistant - DHS FPS
Boston, MA
Full-time
Onsite
Entry Level
2+ years expR&K Enterprise Solutions, Inc. is a certified Service-Disabled Veteran Owned Small Business that provides various support services. They are seeking an Administrative Assistant to provide administrative support services at the Department of Homeland Security Federal Protective Service Region 4 office in Atlanta, GA, ensuring efficient communication and record management.
Information TechnologyManagement ConsultingProject Management
No H1B
Security Clearance Required
Responsibilities
Screens calls and visitors to the DHS/FPS Regional Offices for the Director (RD) and Deputy Regional Director’s (DRD) office; Chief, Missions Support Branch (CMSB); Chief Risk Management Branch (CRMB); District Commanders (DC); Area Commanders (AC) as assigned; and the Chief, Threat Management Branch (CTMB) referring to staff members and forwarding to the divisions only those calls or visitors requiring the supervisor’s attention. Personally, handles many requests for information
On visits made to the RD/DRD/CMSB/CRMB/DC/CTMB office by other agency officials, Central office officials, and other Regional Directors, assists them in placing telephone calls, receives visitors and performs other duties as requested by them
Provides timely and accurate responses to a variety of inquiries by helping the public identify and understand program services, information sources, and procedures for all divisions within the Federal Protective Service of the Department of Homeland Security Region One. Advises inquirers about the applicability, responsibilities and operations of the various divisions
Responds to inquiries by clarifying inquirer’s needs through questions and comments designed to develop necessary facts and by developing responses/solutions based on own knowledge of government and experience problem solving. Determines what divisions can best assist when additional help is necessary, contacting offices to discuss inquiries and develop answers. As needed, obtain pertinent information from reference materials. As appropriate, when all personal resources have been exhausted, locates experts in other regions’ central offices to whom inquirers can be referred for supplemental assistance
Consults with division supervisors, deputy director, and/or divisional personnel to develop answers to specific inquiries and to garner new information about FPS programs, procedures and responsibilities
Establishes and maintains records and files for control and flow of correspondence pertaining to all FPS matters. Distributes incoming mail to appropriate personnel at the Regional and remote FPS Offices
Creates, copies, edits, calculates, revises, retrieves, stores and prints a wide range of documents in final form (e.g. correspondence, reports, graphs, calendar, statistics, mailing labels, tables, etc.). To produce these documents, the staff must be familiar with various Microsoft Office programs
Receives customer agency requests for additional services and edits required request form based on information received. Forwards completed request to appropriate individual to ensure requirements are met
Reviews, corrects and validates federal employee time and attendance as a designated Timekeeper in electronic timekeeping system. Coordinates with central Human Capital Office to effect corrections to federal employee leave and pay status. Maintains time and attendance records for all regional federal employees in accordance with records keeping policies and procedures. Tracks overtime usage for Budget Officer to ensure fiscal oversight of regional funds. Works with sensitive personal information and must be responsible for safeguarding all information in accordance with standing policies and procedures
Assists the Protective Security Officer Program Manager by receiving all requests for Temporary Additional Services and preparing submittal sheet for Contracting Officer’s Technical Representative
Liaises with GSA and other government agencies to locate and schedule the use of joint training and conference rooms on an as needed basis in support of the senior staff
Liaises with the facility maintenance company for any FPS office space issues requiring technical service to include HVAC, telephone, and lighting needs
Manages the secure access control system for all FPS office spaces at the O’Neill Federal Building or Burlington Federal Building. Issues FOBs and PINs to those federal employees and visitors requiring access as needed and ensures access is removed for individuals who are no longer required
Qualification
Required
Bachelor's Degree
2 years' related experience
Advanced knowledge and proficiency in Microsoft Office products
Familiarity with financial systems
Effective communication skills (both written and verbal) with the ability to prepare and make group/executive presentations
Resourcefulness, initiative, and skill to function in a fast-paced environment
Attention to detail in goal/task accomplishment with minimal supervision
Professionalism and the ability to interact effectively with others
Ability to meet planned and unscheduled deadlines in a timely manner
Ability to communicate effectively, both orally and in writing
Physical requirements include lifting, bending, and working while seated. Good vision is required in reading and typing documents and utilizing described office equipment
All contract staff shall be neat, clean and well groomed, with well-fitting, but not tight or revealing nor exceptionally loose-fitting, clothing. All contract employees shall dress at a minimum of Business Casual
All contract staff members will be required to undergo a background suitability clearance (HSPD- 12) by DHS Office of Professional Responsibility, prior to reporting to work and maintain this suitability clearance
Picture identification card will be issued at the start of contract services for security access to Government facility and shall be returned immediately upon expiration or termination of requested services
All staff members shall be able to work independently. Adequate supervision shall be provided by the contractor to ensure successful performance under this task order
Contractor shall utilize a time-keeping system to ensure that the Government is billed for actual hours worked under this effort, to exclude lunch breaks and other non-productive time including leave
Company
R&K Enterprise Solutions, Inc.
R&K Enterprise Solutions, Inc.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
JC Connors
President - CEO
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