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PRI Global · 22 hours ago

Site Reliability Engineer

United States

Contract

Remote

Senior Level, Lead/Staff

8+ years exp

PRI Global is seeking a Site Reliability Engineer to support the operations of access services, manage databases, and ensure effective monitoring and incident management. The role involves working with various tools and technologies to automate processes and maintain system reliability.

AnalyticsBusiness IntelligenceCyber SecurityInformation TechnologyPhysical Security

Growth Opportunities

No H1B

Hiring Manager

Vinod Kumar

Responsibilities

Supporting operations of access services (Windows/Linux servers, RSA‑based internal tools, databases)

Knowledge of authorization/authentication flows (ID/password logic, behind‑the‑scenes authentication)

Database knowledge (Oracle, MySQL, PostgreSQL acceptable; focus on queries, reporting, workflow sanity checks)

Monitoring & alerting (Splunk, Dynatrace; open to ELK or other tools)

Incident management & ITSM exposure (change management, work card management, incident response)

On‑call rotation (monthly, 1–2 times depending on availability)

Automation/pipeline work (Jenkins, Concourse, XL Release; focus on reducing manual effort)

Debugging skills across Linux/Windows systems (logs, timestamps, RCA)

Candidate should be able to run queries, pull reports, and validate workflows

Conceptual knowledge of monitoring/alerting systems is key; tools can be learned

Majority is operations, monitoring, and debugging

Rare production issues require RCA and collaboration with global engineering teams

BAU (business‑as‑usual) activities when not on call

Expectation is scripting, automation, and pipeline management

Qualification

Database knowledgeMonitoring & alertingAutomation/pipeline workDebugging skillsIncident managementSoft skills

Required

Minimum 8 to 10 years experience