IT Support Technician jobs in United States
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Net2Source (N2S) · 4 hours ago

IT Support Technician

positionNew London County, CT
timeContract
remoteOnsite
seniorityEntry, Mid Level
money$20/hr - $25/hr
date2+ years exp

Net2Source (N2S) is seeking an IT Support Technician to provide front-line technical support to faculty, staff, and students while assisting with the administration and maintenance of campus technology systems. This role requires strong customer service orientation and technical troubleshooting skills.

B2BDeliveryHuman ResourcesInformation Technology
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Growth Opportunities
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H1B Sponsor Likelynote
Hiring Manager
Vandana Saini
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Responsibilities

Provide Tier I & II support for hardware, software, and networking issues for faculty, staff, and students
Assist with imaging, deploying, and maintaining Windows-based devices using System Center Configuration Manager (SCCM)
Support user account management and authentication through Active Directory
Maintain and troubleshoot campus computer labs, classroom technology, and endpoint devices
Support server and hardware management tasks as assigned
Document support requests, resolutions, and system changes in the ticketing system
Collaborate with OIT colleagues on technology projects and system upgrades
Provide training and guidance to users on technology resources
Participate in on-call rotations and provide after-hours support as needed

Qualification

Windows operating systemsActive DirectoryTechnical support experienceSCCMOffice 365 administrationNetworking fundamentalsProblem-solving skillsCommunication skillsInterpersonal skillsAttention to detail

Required

Associate degree in Information Technology or related field, or equivalent combination of education and experience
2+ years of technical support experience in a Windows-based environment
Demonstrated knowledge of Windows operating systems and imaging (via SCCM)
Demonstrated knowledge of Active Directory account and group management
Demonstrated knowledge of hardware setup, troubleshooting, and repair
Demonstrated knowledge of basic server administration and support
Strong problem-solving skills and attention to detail
Excellent communication and interpersonal skills

Preferred

Bachelor's degree in Information Technology, Computer Science, or related field
Experience in higher education or a similar environment
Knowledge of Office 365 administration
Familiarity with networking fundamentals

Company

Net2Source (N2S)

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Net2Source (N2S) is a Minority owned global workforce solutions company recognized by SIA as the largest and fastest-growing Total Talent Solutions provider with a presence in 34 countries and in-house Glo-Cal (global and local) teams to support our clients.
dateFounded in 2007
location
Somerset, New Jersey, USA
people-size1001-5000 employees
web-link
http://net2source.com

H1B Sponsorship

Net2Source (N2S) has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (7)
2022 (8)
2021 (10)
2020 (25)

Funding

Current Stage
Late Stage

Leadership Team

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Ashish Garg
Founder & CEO
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Company data provided by crunchbase