Risepoint · 2 hours ago
Senior Business Analyst - BT
United States
Full-time
Remote
Senior Level
5+ years expRisepoint is an education technology company that provides world-class support and trusted expertise to more than 100 universities and colleges. The Senior Business Analyst will be responsible for becoming a Subject Matter Expert for Risepoint’s Student Success Center product area and will work as a liaison between business partners and application development teams, documenting existing processes and recommending improvements.
EducationHigher EducationUniversities
Responsibilities
Gather and document requirements from business stakeholders and translate business needs into solutions / system design
Assess existing solutions and user behaviors to identify areas for improvement, including how users interact with solutions, how well the solutions support processes, and how well the solutions achieve desired results
Conduct gap analyses to determine areas for business opportunities
Translate business requirements into user stories within an agile framework and work with development resources to provide clarity and address concerns
Track reported system issues, develop recommendations for resolving issues, and drive timely resolution to ensure processes run smoothly
Document as-is and to-be process maps based on interviews with business stakeholders
Work with the quality assurance team to ensure that test cases are identified, changes are properly tested, and business requirements are met
Identify opportunities for improved data quality and translate business needs into reporting requirements
Build and maintain positive business relationships
Successfully multi-task across several concurrent priorities
Qualification
Required
Bachelor's degree in Business, Computer Science, or a related field
At least 5 years of business analysis, technical support, and/or product analysis experience
Strong analytical skills with experience analyzing complex systems; excellent problem solving and interpersonal communication skills are a must
Detail-oriented with respect to documentation and communication; able to express complex concepts effectively, both verbally and in writing to business partners
Strong relationship building skills; comfortable interacting with stakeholders at all levels throughout the business
Good listening skills, with the ability to uncover underlying needs
Must have a desire to achieve excellent project outcomes and exceed stakeholder expectations
Works independently with limited supervision, coordinating assigned tasks to closure
Must have experience working with cross functional teams
Understanding of software development life cycle methodologies. (Waterfall, Iterative, AGILE)
Proficiency with Microsoft Excel and Word required
Preferred
Experience working with a Customer Relationship Management (CRM) is preferred, with a focus on Salesforce
Salesforce Administrator certification preferred
Experience working in a higher education environment is preferred
Company
Risepoint
Risepoint partners with universities to create online degree programs and offers recruitment marketing and admissions services.
1001-5000 employees
H1B Sponsorship
Risepoint has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (3)
Funding
Current Stage
Late StageRecent News
2025-12-02
Company data provided by crunchbase