Customer Support Engineer (L1 / L2 / L3) jobs in United States
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Elgebra · 11 hours ago

Customer Support Engineer (L1 / L2 / L3)

positionGrand Rapids, MI
timeContract
remoteHybrid
seniorityEntry, Mid Level

Elgebra is hiring IT Support Technicians and Customer Service Support professionals to support healthcare clinics across multiple U.S. locations. This role involves end-user support, system troubleshooting, and occasional on-site clinic support.

Information TechnologyOutsourcingStaffing Agency

Responsibilities

Asset tracking and device inventory
Application installation and end-user support
Laptop and hardware troubleshooting
Resolve DB access and system issues
Provide L1/L2 technical support
Customer service support for clinic users

Qualification

IT Support experienceWindows OSTicketing toolsEnd-user supportCommunication skills

Required

IT Support / Service Desk experience (L1/L2)
Windows OS, laptops, applications
Ticketing tools & end-user support
Strong communication skills

Company

Elgebra

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Elgebra provides IT services and staffing services.
location
New York, New York, USA
people-size51-200 employees
web-link
https://www.elgebra.com/

Funding

Current Stage
Growth Stage

Leadership Team

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Saurabh Agarwal
CEO
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Company data provided by crunchbase