LHH · 2 hours ago
Program Coordinator
LHH is a global technology and advertising client seeking a Program Coordinator to support Advertising & Account Services operations. The role involves managing CRM processes, collaborating with cross-functional teams, and ensuring compliance in contract processing.
Responsibilities
Manage CRM ticket queues: review, update, process, and supplement contracts submitted by internal sellers
Prepare contracts for signatures and implement contracts post‑signature—no client interaction, seller‑only support
Conduct daily casework, respond to internal stakeholders via Teams and email, and perform peer reviews
Collaborate closely with Legal, Finance, and cross‑functional teams to ensure compliant contract processing
Execute tier‑2 support for escalations from the offshore vendor (tier‑1) and improve tier‑1 process guides
Monitor process performance, analyze data, and compile/distribute reports (metrics, contract status, adjustments)
Maintain data accuracy and integrity across CRM and sales systems; benchmark processes against standards
Identify inefficiencies, propose solutions, and contribute to continuous process optimization
Qualification
Required
2+ years in process execution & compliance within client operations, contract management, or similar functions
2+ years of data analysis & reporting (Power BI preferred)
1+ year of proficiency with CRM systems and data management tools
Strong analytical skills with the ability to interpret data and document processes (English proficiency)
Excellent written communication; experience collaborating with Legal, Sales, and Customer Success teams
Detail-oriented, highly organized, and effective in fast-paced, deadline-driven environments
Proven ability to deliver accurate casework with controls, compliance, and minimal errors
No degree required; bachelor's or relevant certifications are a plus
Preferred
Power BI preferred
Benefits
Medical
Dental
Vision
Life insurance
Short-term disability
Additional voluntary benefits
EAP program
Commuter benefits
401K plan
Paid Sick Leave
Holiday pay
Company
LHH
At LHH, we believe work should be meaningful, fulfilling, and connected.
H1B Sponsorship
LHH has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2022 (1)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Recent News
24-7 Press Release Newswire
2025-05-17
Company data provided by crunchbase