Patterson Companies, Inc. · 1 day ago
Sales Account Specialist
Patterson Companies, Inc. is focused on providing the best products, technologies, services and business solutions to the animal and oral health markets. The Sales Account Specialist is involved in a variety of sales activities aimed to maintain strong relationships with existing customers and provides valuable support to the sales team.
Health CareMedical DeviceVeterinary
Responsibilities
Contributes to customer retention by strengthening relationships through account management and maintenance
Serves customers by responding to requests, resolving complaints, and maintaining quality service
Develops and enhances business partnerships by fully engaging and building trust with the customers with a focus on long-term relationships, business retention, and growth. Manage regular cadence of customer “soft touches” to keep customers engaged with Patterson Dental
Monitors account performance indicators to ensure buying levels maintain or grow
Supports Account Executive in preparing for customer business reviews by pulling accurate data, preparing customer specific reports, and producing customer practice analysis materials when requested
Identify and pursue opportunities to upsell or cross-sell products and services
Partner with Account Executive on analyzing pricing data from industry standards, previous sales trends and competitors. Assist in identifying effective marketing strategies related to pricing
Partner with sales team to escalate sales leads, gained through customer interactions, to Account Executives and Business Development representatives
Responsible to support Account Executives with a variety of administrative duties including master data updates, free goods administration, returns processing, new account set ups, change of ownerships, order entry etc
Support educational events and webinars and drive attendance
Qualification
Required
Bachelor's degree in sales, business, economics, finance or related major or equivalent experience
Fundamental understanding of sales principles and customer service practices
Analytical and multitasking skills
Excellent communication skills
Possesses basic business acumen
Ability to operate with a strong sense of urgency and deliver results
Self-motivated, persistent, and goal-oriented attitude and can work effectively as an individual or as part of a team
Proficiency with the Microsoft Office suite including in-depth knowledge of Outlook, Word, and Excel with the ability to pick up new systems and software easily
Preferred
Associate degree in sales, business, economics, finance or related major
At least 1 years of proven work experience as a sales support professional
Certified Professional Sales Person (CPSP) Certification
Customer Care Professional Certification a plus
Dental industry experience
Skillful negotiation and presentation abilities
Company
Patterson Companies, Inc.
Patterson strengthens the oral and animal health markets in North America and the United Kingdom.
Funding
Current Stage
Public CompanyTotal Funding
unknown2024-12-11Acquired
1992-11-06IPO
Leadership Team
Recent News
GlobeNewswire
2026-01-16
Morningstar.com
2026-01-07
Company data provided by crunchbase